Alex

Building Pultly, an all-in-one software for SMB companies.

[Alex @pultly]

If your Notion setup takes time to “manage”…

It’s already costing you more than it saves.

[Alex @pultly]

@Toomey1313 For this exact purpose, I love the balanced scorecard.

You get to see the 4 most important dimensions of your business:
- Finance
- Clients
- Internal Processes
- Improvement & Innovation

Each one has their own KPIs and KPI owners

[Alex @pultly]

@lukepierceops This list is perfect! I’d add one more thing here

Agree on the exact scope of the project.

When I started out, I agreed to make a Notion workspace and some automations for $100, but the client constantly wanted more, so for those $100 I had to work a month

[Alex @pultly]

@JaredDHardin That freedom is underrated.

Adding employees just adds complexity to your life and your business because people want to do the least amount of work possible for as much money as possible.

[Alex @pultly]

@sweatystartup I’ve seen this in the company I work for (and I work for Big4)

They rely on the brand, but right now, even the brand and the reputation isn’t enough.

To get and keep good people, the entire organizational culture needs to change.

[Alex @pultly]

@rebory_ Couldn't agree more. I think Excel is the best business tool ever built, but no business should run entirely on it. "The truth sits on one laptop" is exactly where it stops being a tool and becomes a risk.

[Alex @pultly]

@jaimate_ That quote is great. Nobody minds a polite nudge; they mind the fifth one after they've already signed. Follow-ups that stop on their own are such an underrated feature

[Alex @pultly]

@ricosystems @hark_labs @pablothethinker I did a similar thing with PayPal for sending invoices.

At work, I built a small agent that drafts an invoice request the moment a project phase ends.

Boring jobs like that are where these tools earn their keep. How are you checking Hark's work before it hits send?

[Alex @pultly]

@joseCleansSTRs Your ops manager is amazing. Having that kind of person who's reliable, honest, and shares the same vision... amazing!

[Alex @pultly]

@dreamfirms This is much better than starting 5 initiatives, having a kick-off call for each one of them, and forgetting about all 5.

This is something I often see in large companies that I work with.

[Alex @pultly]

@jbrooksga I started building an all-in-one app for SMBs, and while building, I keep that same thing in mind.

Just build something that will be used.

I'll have time to test it with a potential client and see if what I'm building is worth using 😄

[Alex @pultly]

@FrontierBDesign "No one thinks like you do" is exactly why the 7-page version never gets opened.

The SOPs that actually get used tend to fit on one screen and sound like the person doing the job.

[Alex @pultly]

@DannyMagazu Have you tried any AI voice agents that could answer calls?

It needs extensive testing, but it could save a lot of time, so you can work on something more valuable.

[Alex @pultly]

@unrootdesign Yeah, they were. This first happened in 2019.😄

[Alex @pultly]

Ryan, this is one of the most honest posts on scaling I've read in a while. The job that sits unfinished in the warehouse because nobody scheduled the install is so real. Those gaps rarely live inside one team; they live in the handoff between two. Who owns that handoff for you today?

[Alex @pultly]

@matt_kub I've been using Notion since 2019.

However, when I learnt Excel, it was a whole other story. It's the best business tool ever built.

Plus, many businesses run on Excel.

However, there's a time and place for Excel, and running your entire business on it simply isn't an option.

[Alex @pultly]

@maxtroha When starting, it was really hard for me to realize this.

I had a client who paid me $100 for a Notion setup, and it took us almost a month to finish this.

He always had a comment, and each time I showed him the setup, he added something else.

[Alex @pultly]

@dilimanac This is the best piece of content I've read in a while, Nemanja!

While reading, I realized that I'm the muscle at my current company because I do the admin work the client doesn't want to do.

[Alex @pultly]

@T33ngeDirtbg Reading this made me really happy. You did something many people don't even try.

I spend most of my time telling people about cool new features I discovered and making them try them out.

Your workflow is perfect!

[Alex @pultly]

@johnny_lam_ I once heard a sentence that applies to your case.

The best advertisement for a car is that same car on the street.

[Alex @pultly]

@razvanbadea Your story is awesome!

I got my first clients the same way. I would create Zapier automations and Notion workspaces for myself, so when clients asked what I did, I showed them these examples.

That's how they knew I could deliver.