@EE yet again you have failed to sort out my account takeover. The service is diabolical I have called more than 10 times to sort my broadband and nobody has been able to help. Customer service and new customer sales is absolutely terrible.
@EE What a sham of a new customer order process? It is the 6 th time I have called and EE still are unable to sort my name transfer out, they offer various pricing, undermine Sky at every opportunity. I’ve made numerous customer complaints nothing has happened. @bt_uk@EE
@AskADT I have had an engineer onsite to help with my camera doorbell but has accidentally taken it with him. Can you return my outdoor camera/ doorbell or install a new one at your cost. I have called your customer helpline 3 times and still zero assistance.
@easyJet We had multiple delays on our flights and now entitled to compensation. Yet @easyJet make it difficult to make the claim and do not recognise the booking reference that they gave us. @easyJet can you help us?
@easyJet please advise me on flight EJU3536 to Milan (rescheduled from Wednesday flight Cantania to Luton) ) we’ve been told to make our own way to Comiso airport, but my booking still states Catania. So confused! Please advise as flight status conflicting.
@easyJet please advise me on flight EJU3536 to Milan (rescheduled from Wednesday flight Cantania to Luton) ) we’ve been told to make our own way to Comiso airport, but my booking still states Catania. So confused! Please advise as flight status conflicting.
@easyJet I am travelling @CTAairport to @LDNLutonAirport EZY2492 19th July 12.30pm. Please advise if this flight will be on time/delayed/cancelled, due to @CTAairport closure. So I can plan my trip. Thank you.
@ActuateGlbl why you using poor practice to retain customers, a fantastic service with poor renewal methods resulting in unhappy customers (ME). The law still supports consumers 2015 Consumer Credit Act. STOP bullying customers START nurturing retention.
I like the fact they offered me a “free coaching session and a credit note” to use against their products trying to tie me in for another year? Really? I already advised I didn’t want your products, why would I want to sign up for more? @ActuateGlbl not a good solution!
It’s a shame to see what methods companies deploy to maintain (unhappy) customers. @ActuateGlbl is not setting a good example using unapproved “auto-renewal” claiming they sent emails (junk mail)? The consumer act 2015 still applies! I have a right to change my mind for 14 days!
@JheManagement@ActuateGlbl I to have received really bad experience, with threatening emails.@ActuateGlbl have done nothing since June 22’, so unprofessional and bullying me to renew. I have stated I don’t want to renew but keep getting threatened. What did you to stop this behaviour.
@ActuateGlbl have received what can be described as threatening and bullying emails from the team in the UK. Having used the service, zero attempt has been made since June 2022 to deliver the service I paid for. Expired in Jan 23. Cancelled service. Told pay up or else. Help!!
@ActuateGlblI have received what can be described as threatening and bullying emails from the team in the UK. Having used the service, zero attempt has been made since June 2022 to deliver the service I paid for. Expired in Jan 23. Cancelled service. Told pay up or else. Help!!
Congratulations to all of our students receiving results this week, particularly our Upper 6 students for whom today marks the next chapter in their Habs stories: "You are all remarkable and we can’t wait to hear what you achieve." https://t.co/das0kC9KVI