Dear @etihad , u av cancelled my flight and re-issued numerously, made me miss important events and when I ask for refunds, your travel agent says it is impossible because the flight has been re-issued numerously, which is not my fault.
Also, she refuses to rebook me for free
@ClaimRepre37178 Hi. I was left stranded in Manila in 2020 after @etihad cancelled all flights and closed their office in the airport - the day after I had purchased my flight tickets.
Nothing to resolve now other than my conviction to not trust or fly with @etihad again.
@EtihadHelp Its been 3 days, what is the update? My case is still not assigned to anyone since 21st Jan. I’ve made over 30 calls and all your staff simply lies! What’s your excuse?
even during the crisis low cost airlines have accomodated better. Very disappointing service. We don’t know if we will ever choose this airline again to travel or will recommend it to someone. @etihad@EtihadHelp
@2121fenix Your matter has been escalated to the relevant department. The reference is CRN48002313. Submit your email address and an active phone number for further assistance.