Rabia

Songwriter

[Rabia @rabiamusic]

@BritishGasHelp this guy is on the phone saying please don’t look at the app?!?! Why would @BritishGas encourage to use the app when its own agents are saying don’t use it it’s meaningless you need to call in?! Abs WE’RE being called difficult! Insanity

[Rabia @rabiamusic]

@BritishGasHelp just experienced the rudest customer agent at British Gas - saying online is completely separate system from on the phone. We deactivated 8 months ago - he’s so proudly saying the systems don’t speak to each other?!?!

[Rabia @rabiamusic]

@HMRCcustomers There is no response on the phone. Can someone call me

[Rabia @rabiamusic]

@HMRCcustomers I was owed a tax rebate, and my account says its been paid -- Ive checked my bank and its not been paid at all. I cant find a number to call to speak to someone about this.

[Rabia @rabiamusic]

@HMRCcustomers It was showing as "paid" in April, but has not been paid.
That is why I am getting in touch, we're quite a few days on from 19th April.

[Rabia @rabiamusic]

@HMRCcustomers It was in regards to me overpaying tax

[Rabia @rabiamusic]

@HMRCcustomers I received an electronic note on my account saying a refund is due to my bank, and it has been made. But it has not

[Rabia @rabiamusic]

@HMRCcustomers How can I tell if it’s PAYE or self assessment, I am employed but had to fill in a tax return

[Rabia @rabiamusic]

@HMRCcustomers Hi, it’s a refund from over payment on my tax

[Rabia @rabiamusic]

@ArgosHelpers I have - can you confirm receipt??

[Rabia @rabiamusic]

@ArgosHelpers Sent

[Rabia @rabiamusic]

@HMRCcustomers Cab you let me know?

[Rabia @rabiamusic]

@HMRCcustomers I need help with reaching your team, I havent been able to get through for weeks and weeks

[Rabia @rabiamusic]

@HMRCcustomers I have signed back in but o don’t see anything. I don’t know where to look to pay, can you please help?

[Rabia @rabiamusic]

@HMRCcustomers I want to know if I have any tax to pay from my last filing, and if so how much and how can I pay it?

[Rabia @rabiamusic]

@VirginMoney Yes already got that message and still no one answering the phone...

[Rabia @rabiamusic]

@VirginMoney how does it make sense as a new customer interested in your services, you've asked me to call you and wont pick up the phone? Is this what the future would look like?

[Rabia @rabiamusic]

@VirginMoney No one has called me. Not been able to reach the team - been holding on the phone for about 30 mins in middle of a work day not great

[Rabia @rabiamusic]

@VirginMoney Can't they call me?

[Rabia @rabiamusic]

@VirginMoney I was asked to call to confirm the last steps, but no one answered. I have explained above.

[Rabia @rabiamusic]

@VirginMoney 0800 389 2875