Anubhav Sujoy Prasad

Musician, video creator and a filmmaker (soon a successful one).
All is vain, so love people and animals, until you're nothing but soil.

[Anubhav Sujoy Prasad @rishuX28]

@Flipkart @flipkartsupport @Walmart #shopsy Your fake shopping app took my money, and won't give it back. I ordered a memory card, it was a fake non-working product. I complained and the resolve I got was that it can only be replaced. What do I do with a fake product replacement?

[Anubhav Sujoy Prasad @rishuX28]

Can't even laugh when it's funny because of the time and money wasted. @WaltonFamilyFdn @Walmart this is what you invested in? @Flipkart You back this service? And the way a consumer has been treated like this? This is a support handle that does not support, only deflects.

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport I apologize for the inconvenience. We acknowledge your concern and the resolution to your query was already communicated in the previous message. Request you to refer to the same. If there is anything else, do get back to us. We'll be glad to help you out.

[Anubhav Sujoy Prasad @rishuX28]

They are not sorry, no matter how many times their chatbots reply with a template text. (Part 1)

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport @Flipkart @Walmart you leave me no choice. @jagograhakjago this is the worst I've experience I've ever had. The chatbot, the executives, and their twitter handle that claims it's a support account, gave me the same answers and no support and no resolution.

[Anubhav Sujoy Prasad @rishuX28]

Part 2

[Anubhav Sujoy Prasad @rishuX28]

They are not sorry, no matter how many times their chatbots reply with a template text. (Part 1)

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport @Flipkart @Walmart you leave me no choice. @jagograhakjago this is the worst I've experience I've ever had. The chatbot, the executives, and their twitter handle that claims it's a support account, gave me the same answers and no support and no resolution.

[Anubhav Sujoy Prasad @rishuX28]

Another one

[Neeraj Kumar Singh @Neeraj123496]

Flipkart's service is getting worse day by day, @Flipkart please pay attention to this otherwise people's trust will keep on decreasing.

[Anubhav Sujoy Prasad @rishuX28]

"In my experience, I felt misled. I received what I believe to be a counterfeit product, was promised a refund in writing, that promise was not honored, and I was left with a replacement-only process that did not address my concerns." (Part 3) @flipkartsupport @Walmart @flipk

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport Here's the summary chatgpt provided for my case: "I provided evidence that the product appeared to be counterfeit and also showed that support had previously promised a refund. When I asked what would happen if the replacement was also counterfeit.. (Part 1)

[Anubhav Sujoy Prasad @rishuX28]

... I repeatedly received generic responses. referring me back to the replacement policy instead of an answer to my question. My specific concern remained unresolved." (Part 2)

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport Great, just leaving this here for proof. That the product has issues. And I'm not lying. None of my action cameras can read it.

[Anubhav Sujoy Prasad @rishuX28]

@ajayreports I agree @ajayreports I went to the DMs and there is zero accountability there. They even stopped replying after a while, but they kept replying to my tweets, asking me to take them down.

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport I will delete everything if you ensure me the refund that your agent ensured me in the chat. I can show you the proof once again if you feel like it.

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport Can you clarify it once in one sentence here? Because I can't even seem to access my order on your app anymore, no matter how many times I click refresh.

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport I don't see any resolution. Not in .y replacement chat on Shopsy, not in your DMs not in my email or anywhere.

[Anubhav Sujoy Prasad @rishuX28]

@jagograhakjago @Consumers_Int please note if you do, @Walmart is selling fake products online through Flipkart/shopsy. With no refund and only replacement policy.

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport @milesmintIN Just asking people to talk in DMs does not resolve issues. You actually have to do some work and resolve them.

[Anubhav Sujoy Prasad @rishuX28]

@milesmintIN @flipkartsupport @Flipkart It's because they are replacing it with a fake product, and when you ask for a refund they will only allow a replacement, so if you still haven't paid for it, cancel it and delete their app. Speaking from recent experience. You can check out my tweets on my order.

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport This is your reply to my DM. How am I supposed to talk to you if you're already deflecting and saying we've already addressed this issue?

[Anubhav Sujoy Prasad @rishuX28]

@Flipkart @flipkartsupport @Walmart #shopsy Your fake shopping app took my money, and won't give it back. I ordered a memory card, it was a fake non-working product. I complained and the resolve I got was that it can only be replaced. What do I do with a fake product replacement?

[Anubhav Sujoy Prasad @rishuX28]

In the same hour, I've seen other people complaining about the same thing.

[vichal @vichalith]

Flipkart is the worst platform to buy anything,no problem service no proper solution,out of 6 product 1 is damaged 1 us fake,1 is broken during delivery,@flipkartsupport @Flipkart
OD338433225133347100 3 times replacement rejected,not even verifying whats the issue,worst

[Anubhav Sujoy Prasad @rishuX28]

@flipkartsupport Since these order details are not enough for you resolve my issues, I'd rather mention it everywhere else. Zero-logic responses from 3 separate support staff. But product-its fake-try to get a refund-assured a refund-refused a refund-offered only replacement from same fake seller