Ritika

Copywriter | Occasional Traveller | Food Enthusiast

[Ritika @ritikapal92]

@XpressBees_IN Does your customer support even work?

[Ritika @ritikapal92]

Dear @dominos_india, what is wrong with your pizzas? So bad that we had to throw it away?

[Ritika @ritikapal92]

As I said, there is no guarantee of your safety with @Uber_India @Uber_Support, all they have is an automated reply.

[Ritika @ritikapal92]

Women's safety means noting to @Uber_India @Uber_Support.They think it’s a joke. Another incident: we asked the driver to take a left twice, he didn’t, crashed the car, then sped off with me and my mom begging him to stop. He halted only when I opened the door—and then argued.

[Ritika @ritikapal92]

Amid all this, he demanded payment—for what? Rash driving? Harassment? If not for my mom’s quick thinking to call the police, I don’t know what would have happened. If I had been alone, I don’t even want to imagine.

[Ritika @ritikapal92]

And I know what happens next. Uber already called. They’ll say the driver is suspended, but soon he’ll be back as a partner, harassing someone else.

It's high time apps like @Uber_India, @UberIN_Support @Olacabs, @rapidobikeapp stop making women safety a joke.

[Ritika @ritikapal92]

Hey @myntra, you just delivered a wrong order and took extra money. And the fun part, as a customer I can't contact you because there's no such option on the app. Care to help?

[Ritika @ritikapal92]

Can @rapidobikeapp get any worse? The don't have quality app, there customer service is barely attendable and worse to worse is this sort of reply to a serious safety breach.

[Ritika @ritikapal92]

Hi @rapidobikeapp, I booked an auto, but after I told the fare the driver refused, got abusive & dismissive. As a woman this feels unsafe���luckily near my office, but what if elsewhere? Not the first time. I want a formal complaint & if not action, to speak to a senior.

[Ritika @ritikapal92]

Hey @Olacabs, care to resolve customer query?

[Ritika @ritikapal92]

@upGrad_support And what will you do they are literally stalking my social media.

[Ritika @ritikapal92]

Hi @upGrad_edu, these are your counsellors 🤔

[Ritika @ritikapal92]

I was nearly in an accident thanks to the rash driving of the driver. You made me pay 300+ to someone who nearly killed me how is this reasonable?

@rapidobikeapp

[Ritika @ritikapal92]

Hi @Uber_India @Uber_Support

Is your customer service even working? Or are you ignoring customers now?

[Ritika @ritikapal92]

@_Ami_Ly is that joms daughter?

[Ritika @ritikapal92]

@Uber_India @Uber_Support

Driver took a wrong route, argued, my elderly mother was with me. He said “jo karna hai karlo.” We had to get down midway. Shockingly, none of the Uber app’s emergency options worked. A rep called later, but is this what safety looks like to you?

[Ritika @ritikapal92]

@pageantglamour @MissUniverse @MissUniverse @missuupdates @Glamanand

[Ritika @ritikapal92]

@bistrobyblinkit Any update?

[Ritika @ritikapal92]

@letsblinkit, this isn’t the first time your Bistro delivery partner has refused to come to the 5th floor despite no building restrictions. Today again, he made excuses and asked me to come down, but I ended up cancelling. I lost my money. How is this acceptable?

[Ritika @ritikapal92]

@rapidobikeapp Can't DM you since I am not verified on something.

[Ritika @ritikapal92]

@rapidobikeapp is looting ppl your new business? 🤨