To build a self-reliant India, we need innovative solutions that empower our citizens.
Startups like @joinditto, supported by the #StartupIndia program, are doing just that by simplifying insurance and building trust in financial services.
#AatmanirbharStartups
At @joinditto, we’ve handled over 1000 claims to date.
But there is one claim that my team and I will never forget—one that truly tested how far we would go for our customers.
Here’s the story of the most difficult claim we’ve ever encountered.
Thread 🧵(1/n)
@bhash@kunalkamra88 Mr @bhash, since you're challenging on this, let me tell you. I can bring down the volume of complaints by 50% in next 6 months. Just decide my compensation for it. I can show you how treating customers as king will improve the buisness and reputation.
@OlaEV_parody @ola_paparazzi@OlaElectric@bhash@ola_supports
The scooter battery was damaged on 03 October & the scooter dropped at Thrissur Peramangalam service center @ the same day itself. They're saying that no battery is given by the ola factory to the service center.
Deeply frustrated with the lack of accountability and communication from
@OlaElectric
service cntr for my scooter issues. Multiple service ticket closures, no updates, and unresponsive service center. Unacceptable! Urgently seeking resolution. #CustomerService#OlaElectric@bhash
When I called to your customer care, a sleeping person took my call and didn't give a sh*t about my concern and I feel like he wasn't aware about his process itself.
@bhash .
Then he disconnected the call.
What a Pathetic service?! @OlaElectric
I registered a complaint on 25th September and since I had the so called OLA care+ subscription, I booked a home visit for next day. Interestingly without even my knowledge, my ticket got closed next day. No one called me, no one visited me
@ICICILombard@bhash@Khalidaaalbadri@akhandelwal
ICICI LOMBARD MANAGER SAYS THAT I WILL BE GETTING ONLY WITHOUT GOVERNMENT SUBSIDY INVOICE AMOUNT OF MY IDV VALUE FOR MY TOTAL LOSS VEHICLE INSTEAD OF 100% VALUE. WHAT CHEATING IS THIS
Why OLA Why
Two OLA broke while rinding without any collisions within 2 days gap and in the same RTO region.
We need an explanation not just simple words without any technical data but detailed information.
We Owners expect a resolution/fix for this issue.
@bhash@OlaElectric
Dear @bhash i don't know whom to reach out for my concern i was away 2km from my home screen stopped working and Bluetooth got disconnected when i called the customer care they told me that they told me to wait for 24hours technician will call, in the middle of the road