@SP_EnergyPeople I’ve spent 4 hours on chat and 2x 30 min calls (both of which ended when I was cut off) trying to get power back on - now waiting for my 3rd call back of the day. Why don’t you want to help me??
@XboxSupport I’ve raised a service order for my Xbox last week & the email says to follow the shipping instructions, but I havn’t received any. Have tried requesting call backs several times but havn’t had one. PLEASE can you help me get this resolved.
@cyclingweekly “WBD says this is part of its commitment to provide some free-to-air content with a view to growing the cycling audience in the UK.” WHO thought a 343% price hike would help grow an audience?!?! 🤯😢
@cyclist “WBD says this is part of its commitment to provide some free-to-air content with a view to growing the cycling audience in the UK.” Pretty sure hiking the price by over 300% isn’t the best route to growing your audience…
@discoveryplusUK is it now going to cost £30.99/month to watch cycling in the UK instead of the £6.99 I’m currently paying?? That’s a 343% increase! 🤯 How is that justifiable 😡@gcntweet@cyclingweekly
We’re currently experiencing a network issue that is impacting some customer's ability to make and receive calls and use mobile data.
We’re working to get everything up and running as soon as possible.
We apologise for any inconvenience caused.
@thetrainline I’ve been speaking to your customer services team who promised me responses on 3 different occasions within 72 hours, none of which have been followed up.
I’ve subsequently logged a complaint, was again told I’d have a response in 72 hours, and again it didn’t happen.
@thetrainline I’ve been trying to get an issue (now complaint) resolved for weeks. Keep being told I’ll get a response but nothing. How can i escalate?
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@BriSmithy Not sure who you’re listening to @BriSmithy, and everyone’s entitled to their opinion. Mine is that the current commentary team is really good, very knowledgeable and extremely entertaining.