Ross Muir

Art Director, Designer, Rockstar, Menace, Serial Exaggerator. Everything is an opinion.

[SOLOFÚTBOLMEMES⚽ @SoloFutbolMemes]

Resumen de Argentina en el mundial

[Paul🥷 @l4pablo]

When your Nan falls in love with the waiter in Tenerife

[Troll Football @TrollFootball]

🚨 Argentina's new flag

[El Barto Morado 🧬🥇 @elbartomorado]

@MiguelMorenatti

[Out of Context Human Race @NoContextHumans]

Next level hating😭

[Ross Muir @rossabroad]

Football is saved. Would have been a travesty if Argentina won that, no shots on target, bus parking and dirty play. Well played #Spain

[Ross Muir @rossabroad]

@ClarksonsFarm1 after dealing with @lufthansa over the last 24hrs - I’m going to say “German efficiency”

[Ross Muir @rossabroad]

Even without wings this is a better option than @lufthansa (who are running late, of course).

[Alvin Foo @alvinfoo]

This is possibly the best example of guerrilla marketing by an airline all year - SAS - Scandinavian Airlines😍

[Ross Muir @rossabroad]

Turns out that all my issues with @lufthansa not issuing a boarding pass was much more clear & deliberate. All the stress, difficulty, time wasted & extra queues - just so @Lufthansa_DE could try & squeeze some extra pennies out of customers in case they’re carry-on was too big

[Lufthansa @lufthansa]

@rossabroad If you are facing difficulties with our app, then please call our Technical Support (https://t.co/a3gwtsF99U) and my colleagues will be able to take a look into it. /Ted

[Ross Muir @rossabroad]

@lufthansa Your disregard for customers as your hopeless ‘assistant” copy and pastes answers instead of even reading the question is un acceptable

[Ross Muir @rossabroad]

@lufthansa sort your act out - your app, check-in and entire customer journey is terrible

[Ross Muir @rossabroad]

@lufthansa If they are as useless as your online chat assistant then that will be pointless too. You have been awful to travel with - what is your customer service

[John Cleese @JohnCleese]

Very funny

[Ross Muir @rossabroad]

Warning please lookout for clowns pretending to be airlines who can’t even manage an app that lets you check-in online - it’s been a terrible customer experience so far @lufthansa

[Lufthansa @lufthansa]

Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: https://t.co/4HWGVoWkxY Contrary to claims by fake user profiles we do not offer support via WhatsApp.

[Ross Muir @rossabroad]

@TfL Is this is a bot replying? otherwise maybe get your facts straight before messing customers around even further. That number is as pointless as the online form which doesn’t work

[Ross Muir @rossabroad]

@TfL I’ve filled in your online lost property form twice now just for it to not upload - now I’m losing the will to live #fail

[Ross Muir @rossabroad]

Nothing says crap customer service like an online form not working, then being told to ring the “help” line - only for a recorded message to tell you to fill in the online form which still isn’t working. This sums up @tfl in many ways #useless

[TfL @TfL]

@rossabroad HI Ross, thanks for getting in touch. Please call our Customer Service Team on 0343 222 1234 between 08:00-20:00 hours, Monday to Friday, and they'll be able to assist you with this.

[TfL @TfL]

@rossabroad HI Ross, thanks for getting in touch. Please call our Customer Service Team on 0343 222 1234 between 08:00-20:00 hours, Monday to Friday, and they'll be able to assist you with this.

[Ross Muir @rossabroad]

@TfL Any doesn’t the form work? I’ve even tried in different browsers

[Ross Muir @rossabroad]

@JustEatUK my video watching - fuck off it