Sarah Steele

[Sarah Steele @sarahsteele72]

@easyJet I am trying to call your CS team but keep getting cut off

[Sarah Steele @sarahsteele72]

@MacdonaldHotels Hi, it’s been sorted now however I think you need to look into your phone lines as no one picks up and there is no easy way to get hold of anybody

[Sarah Steele @sarahsteele72]

@MacdonaldHotels hi need to amend a booking that your reservation team have booked the wrong dates for. Been ringing the number for 2 days now and no answer. Needs to be amended ASAP. Can somebody contact me please

[Sarah Steele @sarahsteele72]

@nectar Thanks Michael, DM sent

[Sarah Steele @sarahsteele72]

@nectar hi, I’ve just tried to log onto my acct but see that you have closed it due to no activity for 12 mths. I have not received any emails to advise me. What happens to my points now? I’ve not been able to get to a local Sainsbury’s store in the last 12 mths due to lockdowns

[Sarah Steele @sarahsteele72]

@CostaCoffee hi was charged full price for drinks this morning instead of the 50p promotion as store says their system was having issues and to contact you guys to sort out. Which is best way to get a refund on the difference please? Thanks

[Sarah Steele @sarahsteele72]

@RoyalMailHelp Hi, returned an item to the seller on 7th Jan but no update on the tracking system on when it will be delivered. Says an update can only be provided when we attempt to deliver item. It’s been nearly 3 weeks now, can you help please? Thanks

[Sarah Steele @sarahsteele72]

@Vintage_Inns Hi thanks for getting back to me. No problem will do, thanks

[Sarah Steele @sarahsteele72]

@Vintage_Inns hi there, yesterday I was sent a birthday voucher but this expires on 4/12 so unable to use it due to lockdown. How can I get this extended please? Thanks

[Sarah Steele @sarahsteele72]

@CWOA I have pre booked the car park but unable to print off my voucher. Can I just use the bar code on my mobile when exiting the car park? Thanks

[Sarah Steele @sarahsteele72]

@LNER Thankyou so much, great service! Looking forward to the day we can get back out travelling. Take care

[Sarah Steele @sarahsteele72]

@LNER hi how long are refunds taking please as emailed on 18th March? When originally applied it was for an e voucher but understand is full refund now? Thanks

[Sarah Steele @sarahsteele72]

@LNER Hi please find image of train tickets voided so refund can be processed for 20SKNF2AYH, many thanks

[Sarah Steele @sarahsteele72]

@LNER No problem will do tomorrow, thanks very much!

[Sarah Steele @sarahsteele72]

@LNER Ok they are at work so be tomorrow now. You want me to write VOID on them?

[Sarah Steele @sarahsteele72]

@LNER Thanks is it this ref 20SKNF2AYH

[Sarah Steele @sarahsteele72]

@Morrisons hi there, before I head to store please can you advise if your stores are only allowing one family member in to shop or can I shop with my partner? Thanks

[Sarah Steele @sarahsteele72]

@LNER hi I emailed on 18th March for a refund or credit to my account but not heard anything yet. Appreciate you are extremely busy but can you advise please when we might expect this? Thanks

[Sarah Steele @sarahsteele72]

@wishsupport ive not had a response from you. can you give me an update on this order please as still not received 5da2023a73e9c6c5a878798e. Was ordered over a month ago. Thanks

[Sarah Steele @sarahsteele72]

@wishsupport hi can you give me an update on this order please as still not received 5da2023a73e9c6c5a878798e. Was ordered over a month ago. Thanks