I spend my time @ the intersection of business & techology. Watching the collisions & selling what works. Views here are my own. ServiceNow Enterprise sales.
Love to see @ServiceNow expanding our partnership with @NVIDIA to introduce #Telco-specific GenAI solutions that elevate service experiences. https://t.co/49FelinJKK
@iamharaldur@elonmusk This is the kind of short sighted stuff that sways me away from Twitter. Apologies @iamharaldur for the management SNAFU. Yiu will be fine. Karma is a bitch.
Increase profitability and improve productivity by ensuring that the right agents are staffed at the right time.
Learn how #AI simulators are helping #ContactCenters take the guesswork out of multi-channel staffing models ๐ https://t.co/gz4IU4K23Q
#WFM
CX failure! @Shutterfly totally messed up my expedited order and then refused to credit me for expedited shipping on the replacement order! Nice way to scam customers out of double shipping. 100% happiness guarantee? Get your cards elsewhere this year! #customerexperience