We're creating a world where every enterprise can stay constantly connected to their customers.
A world where every interaction is faster and smarter than ever before.
A world where every interaction matters.
Conversations aren't just about commerce. They are also about providing great support and service. This is what next generation conversational customer service looks like. #CustomerExperience
Fantastic to be working with @HyundaiIndia to deliver a #WhatsAppBusiness solution to improve #CX for booking a car service.
Hyundai | Service on WhatsApp https://t.co/nQcFDGO2VT via @YouTube
. @imimobile has deployed a multi-availability zone architecture on AWS that ensures high availability. Read how @awscloud is meeting their scalability requirements to handle billions of customer interactions. @sdharmapuri
https://t.co/K29weiqWnS
Our EVP of Products @sdharmapuri comments on how
@Google Verified SMS will help financial service providers to tackle one of the most common types of SMS-based scams that fraudsters try - https://t.co/53Z1pGQrAa @TelemediaTweets
Our SVP Product @sdharmapuri writes for @TheCXMagazine about the importance of businesses adopting a messaging-first approach to customer #communications. Full article: https://t.co/YpA6aUmlIu
Read our latest messaging-first eGuide to find out more: https://t.co/pcbTOf55EJ
[Case study] In the digital age, customer-focused champions of any industry have a competitive edge.
Learn how IMIconnect helped Logistics major, Hermes transform its #CXStrategy by orchestrating #CustomerInteractions with existing backend systems: https://t.co/18b8Q9PGkk #CPaaS
[NEWS] - We are really excited about today's announcement to acquire US-based mobile engagement & RCS Business Messaging leader @3Cinteractive. 3C is a pioneer in the RCS market in North America with a great set of mobile engagement capabilities. More:
https://t.co/NNjzN0ep37
Are legacy systems and coding intensive development approaches slowing down your #CX initiatives?
Read @sdharmapuri 's article in @cbronline on keeping "IT" simple & leveraging #lowcode platforms to accelerate #customerjourneys. #cpaas
https://t.co/XoeFogQak6
[Webinar] Are your #CX projects failing to deliver tangible benefits or differentiation for your business? Join us to discuss the six key capabilities required for transforming CX with @tsahil. Register today: https://t.co/FcThKipXZG
[Webinar] Are your #CX projects failing to deliver tangible benefits or differentiation for your business? Join us to discuss the six key capabilities required for transforming CX with @tsahil. Register today: https://t.co/FcThKipXZG
[Webinar] #AppleBusinessChat#WhatsApp#RCS & more - How do you decide which channel is best for your customers? How can you leverage blended #AI to deliver exceptional customer experiences?
To gain more insight, join our webinar: https://t.co/tq1B9c2ygA
We are pleased to announce that we have launched our enterprise communications platform, IMIconnect, on @salesforce AppExchange.
You can read the full press release here: https://t.co/QAdS5DkODE
#salesforce#communications#app#customerexperience
Here's a sneak peek of the all-new and powerful #IMIconnect - our Enterprise Cloud Communications platform. #cPaaS
Now with #AppleBusinessChat, #WhatsAppBusiness, integrated #NLP & #AI and more!
Register for a trial here: https://t.co/F0z5UWCvLT
We can't wait to welcome @imimobile to this year's Focus Groups! IMImobile are a cloud communications software & solutions provider that help companies use mobile/digital technologies to engage with customers. Take a look at their website here: https://t.co/YtrlH2igif