Sudarshan Dharmapuri

[Sudarshan Dharmapuri @sdharmapuri]

@chamath The business of business is business - Milton Friedman

[Sheila McGee-Smith @McGeeSmith]

.@CiscoCollab Group To Acquire @IMImobile https://t.co/XmIOBXJGXY < adds omnichannel and no code/low code orchestration to the New @Webex Contact Center solution. More soon on @NoJitter @otawakol @vinod_cc

[Jeetu Patel @jpatel41]

Who says Monday mornings aren’t great! 👇🏾

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

Have you checked out our #brandrefresh blog yet? Know the story behind our commitment to make every interaction matter more.

Read our blog now : https://t.co/dIixRnkkM7

#imimobile #everyinteractionmatters #innovation #automation #orchestration #customerexperience

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

We're creating a world where every enterprise can stay constantly connected to their customers.

A world where every interaction is faster and smarter than ever before.

A world where every interaction matters.

[Sudarshan Dharmapuri @sdharmapuri]

Conversations aren't just about commerce. They are also about providing great support and service. This is what next generation conversational customer service looks like. #CustomerExperience

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

Fantastic to be working with @HyundaiIndia to deliver a #WhatsAppBusiness solution to improve #CX for booking a car service.

Hyundai | Service on WhatsApp https://t.co/nQcFDGO2VT via @YouTube

[YourStory @YourStoryCo]

. @imimobile has deployed a multi-availability zone architecture on AWS that ensures high availability. Read how @awscloud is meeting their scalability requirements to handle billions of customer interactions. @sdharmapuri

https://t.co/K29weiqWnS

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

Our EVP of Products @sdharmapuri comments on how
@Google Verified SMS will help financial service providers to tackle one of the most common types of SMS-based scams that fraudsters try - https://t.co/53Z1pGQrAa @TelemediaTweets

[Dave Michels @DaveMichels]

I have received my first ever RCS message from @imimobile Impressed. Contained a logo and a video.

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

Our SVP Product @sdharmapuri writes for @TheCXMagazine about the importance of businesses adopting a messaging-first approach to customer #communications. Full article: https://t.co/YpA6aUmlIu

Read our latest messaging-first eGuide to find out more: https://t.co/pcbTOf55EJ

[imiconnect @getimiconnect]

[Case study] In the digital age, customer-focused champions of any industry have a competitive edge.

Learn how IMIconnect helped Logistics major, Hermes transform its #CXStrategy by orchestrating #CustomerInteractions with existing backend systems: https://t.co/18b8Q9PGkk #CPaaS

[Sudarshan Dharmapuri @sdharmapuri]

#CX today is what #CRM was 20 years ago, a Board level priority for businesses.

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

A new report from @IDC predicts that spending on customer experience technology is to exceed $600bn by 2022. Our SVP Products, @sdharmapuri, comments on the report in @informationage.
#CX #technology #customerexperience
https://t.co/ycCUbdw6We via @InformationAge

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

[NEWS] - We are really excited about today's announcement to acquire US-based mobile engagement & RCS Business Messaging leader @3Cinteractive. 3C is a pioneer in the RCS market in North America with a great set of mobile engagement capabilities. More:
https://t.co/NNjzN0ep37

[imiconnect @getimiconnect]

Are legacy systems and coding intensive development approaches slowing down your #CX initiatives?

Read @sdharmapuri 's article in @cbronline on keeping "IT" simple & leveraging #lowcode platforms to accelerate #customerjourneys. #cpaas

https://t.co/XoeFogQak6

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

[Webinar] Are your #CX projects failing to deliver tangible benefits or differentiation for your business? Join us to discuss the six key capabilities required for transforming CX with @tsahil. Register today: https://t.co/FcThKipXZG

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

[Webinar] Are your #CX projects failing to deliver tangible benefits or differentiation for your business? Join us to discuss the six key capabilities required for transforming CX with @tsahil. Register today: https://t.co/FcThKipXZG

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

[Webinar] #AppleBusinessChat #WhatsApp #RCS & more - How do you decide which channel is best for your customers? How can you leverage blended #AI to deliver exceptional customer experiences?

To gain more insight, join our webinar: https://t.co/tq1B9c2ygA

[Webex CPaaS Solutions (formerly imimobile) @webex_cpaas]

We are pleased to announce that we have launched our enterprise communications platform, IMIconnect, on @salesforce AppExchange.

You can read the full press release here: https://t.co/QAdS5DkODE

#salesforce #communications #app #customerexperience

[imiconnect @getimiconnect]

Here's a sneak peek of the all-new and powerful #IMIconnect - our Enterprise Cloud Communications platform. #cPaaS

Now with #AppleBusinessChat, #WhatsAppBusiness, integrated #NLP & #AI and more!

Register for a trial here: https://t.co/F0z5UWCvLT

[Engage Customer @EngageCustomer]

We can't wait to welcome @imimobile to this year's Focus Groups! IMImobile are a cloud communications software & solutions provider that help companies use mobile/digital technologies to engage with customers. Take a look at their website here: https://t.co/YtrlH2igif