Brummie Carter

Be kind, everyone you meet is fighting a hard battle.

[Brummie Carter @shady_twist]

.@sainsburys have screwed up and we are without a turkey for Christmas day... hopefully we can get sorted at @asda or @Tesco... 🤞 #ChristmasStress

[Brummie Carter @shady_twist]

@tescomobile @__DPD_uk_ Make that 4 days running. @__DPD_uk_ have failed to deliver AGAIN. @tescomobile I want to cancel my new contracts now please. This is simply unacceptable

[Brummie Carter @shady_twist]

Regretting buying new @tescomobile phones, when they use @__DPD_uk_ for delivery. 3 days running driver hasn't bothered to come to the house... just marked that we weren't home instead, which is not true. 3 days I've waited, 3 days they haven't turned up. I am furious.

[Brummie Carter @shady_twist]

Hi @AutodeskLife, I'd like to ask a question about a UK job opening with you. But I've been unable to find a contact email for your careers team on your website, no-one has answered my Facebook message and I can't PM you on here, because I'm not verified!

[Brummie Carter @shady_twist]

@Plusnet Tap tap tap... hello @Plusnet is there anybody there?

[Brummie Carter @shady_twist]

@Plusnet - if you're open 8 to 8 everyday, why is no-one answering my message from Friday? I'm a new customer, you've messed up my bill and are now trying to overcharge me... NOT impressed and your lack of response is making me want to leave after 3 days with you

[Brummie Carter @shady_twist]

@Plusnet I messaged you on Friday and haven't received any reply

[Brummie Carter @shady_twist]

@bt_uk I've spent an hour and a half this morning trying to swap to you. I chatted with one of your sales staff and they wanted a boat load of personal info (inc title and dob) before they would tell me if fibre 2 was available.... which breaks GDPR. So we won't be going with BT

[Brummie Carter @shady_twist]

@bt_uk, I've been trying to switch TO you for broadband, using the Fibre 2 deal from Money Supermarket. Your Fibre 2 deal web page only allows you to sign up to Fibre 1 or Fibre Essential... and no-one on your live chat wants to help... so I guess we'll find a different company

[Brummie Carter @shady_twist]

@shitscaredmum @OfficialUoM I often think of you and the coke in the fridge... 💕

[Brummie Carter @shady_twist]

@LisasNotebook @O2 Nice u got a reply, I posted here yesterday and no-one from @O2 replied. It'd be nice for a village of 1k people to know when they were going to get service back. It's affecting families, students, people wfh... they don't care... as long as they get their money each month

[Brummie Carter @shady_twist]

@tescomobile 🙄

[Brummie Carter @shady_twist]

Hi @tescomobile (& @o2), we've been without mobile signal in our village for nearly 2 weeks. The status checker just says we're working on getting it back in 48 hours! Obviously, this is causing problems for a lot of people. Please tell us what's happening! e.g. postcode BA2 7LT

[Brummie Carter @shady_twist]

@tescomobile I've already given you the postcode and the engineers aren't updating the service checker. It's said the same thing for nearly two weeks. Currently paying for an non-existant service

[Brummie Carter @shady_twist]

@tescomobile Thanks for ur reply, but we want more detail than the status checker. It's being saying it will be fixed in 48 hours for 2 weeks. Someone must know exactly what's happening. How can we find out that detail? At what point are we going to get a refund?

[Brummie Carter @shady_twist]

@tu_clothing Unfortunately, your team can't see the craziness of the situation and help me... I just hope the Exec Office at @sainsburys is a bit more caring

[Brummie Carter @shady_twist]

Dear @tu_clothing, I have been let down first by a staff member at Argos, your agents, when returning some TU clothing. Now I've been lied to by a member of your TU facebook messenger team. They're refusing to tell me how to escalate my complaint. Perhaps you could help.

[Brummie Carter @shady_twist]

@tu_clothing I've emailed you and Sainsbury's executive office with the details

[Brummie Carter @shady_twist]

@woodsmilebabe @ASPolice See https://t.co/LpPkvoXGAc

[Brummie Carter @shady_twist]

@cjforms @GOVUK Why the icons? What value do they add? What information do they convey?