Shruthi Nambiar

[Shruthi Nambiar @shruthinambiar]

@aashmvp @rora_chats @airindia My husband was on this flight. It took them over 18 hours to make a statement and not even a single AI crew stayed back with the passengers. They were left alone. I appreciate the pilot for doing the landing and the arrangements made, but communication could have been better.

[Shruthi Nambiar @shruthinambiar]

@airindia @opinionmatrz fyi

[Shruthi Nambiar @shruthinambiar]

@airindia @jogikushal @gmlair @Vivekparekhh

[Shruthi Nambiar @shruthinambiar]

@airindia Finally! Thanks for the update!

[Dipankar Niranjan @dip_niranjan]

#AI173 with 216 passengers stuck in Magadan, Russia since 2 pm IST Tue 6/6 after technical issues. Passengers staying at makeshift accommodation in a nearby school. Conditions have become miserable, no updates from @airindia, bad food. Crew not helping. @PMOIndia @DrSJaishankar

[Shruthi Nambiar @shruthinambiar]

@radmehta22 @airindia @DrSJaishankar @IndEmbMoscow @PMOIndia @MEAIndia Okay now an AI official told the group that they will fly directly to SFO?! I just they reach safely, be it india or US. But information around this is very confusing.

[Shruthi Nambiar @shruthinambiar]

@BLRAviation @ridhimb I do wish @airindia was more proactive in communicating what the plan is. I am hearing from unofficial sources that they will fly them back to India. Families of passengers would be more at peace if it was communicated more effectively rather than give us this silent treatment.

[Shruthi Nambiar @shruthinambiar]

@Vivekparekhh @airindia @DrSJaishankar @IndEmbMoscow @IndEmbMoscowRus It looks like they sent a flight from Mumbai and will fetch passengers back to Mumbai. I wish @airindia could confirm that this is the plan.

[Shruthi Nambiar @shruthinambiar]

#AirIndiaHavoc #AI173 @airindia @DrSJaishankar @IndEmbMoscow @IndEmbMoscowRus
Please help ensure passengers are treated comfortably and they can reach back safely.

[Ridhima Bhatnagar @ridhimb]

Passengers contesting AI’s claims of passengers being put up in hotels

This is what they are saying ‘Although they say it is local hotels, but it actually is just mattresses in the basketball court of a local school.’
Video attached

[Shruthi Nambiar @shruthinambiar]

@gmlair @STEM_Metaverse @Vivekparekhh @jogikushal @sumiraluthra @Rvtwts @KUMARSAURABHAr1 @airindia And sfo from there. Yeah I wish @airindia could confirm if this is true. This information was obtained by someone after contacting the embassy.

[Shruthi Nambiar @shruthinambiar]

@STEM_Metaverse @Vivekparekhh @gmlair @jogikushal @sumiraluthra @Rvtwts @KUMARSAURABHAr1 I heard from unofficial sources that they plan to fly the passengers back to Mumbai.

[Shruthi Nambiar @shruthinambiar]

@STEM_Metaverse @Vivekparekhh @gmlair @jogikushal @sumiraluthra @Rvtwts @KUMARSAURABHAr1 I heard from unofficial sources that they plan to take the passengers back to Mumbai. I wish this was communicated officially by @airindia . A simple tweet would do it, but family members would like to know this kind of information, if it’s true.

[Shruthi Nambiar @shruthinambiar]

@gmlair @Vivekparekhh @STEM_Metaverse @jogikushal @sumiraluthra @Rvtwts @KUMARSAURABHAr1 Communication from @airindia on the progress of the situation is non existent.

[Shruthi Nambiar @shruthinambiar]

@aashmvp @KunalMalvi12 @airindia It looks like they are trying to fly them back to India. That is the kind of thing that is simple to communicate.

[Shruthi Nambiar @shruthinambiar]

@aashmvp @KunalMalvi12 @airindia These facts would have been more reassuring if they came from @airindia. The folks on board as well as affected family members would feel better if the challenges were communicated by official sources and not having to rely on hearsay.

[Shruthi Nambiar @shruthinambiar]

@aashmvp @KunalMalvi12 @airindia The least they can do is be transparent about what is causing the delay and communicate more effectively. That doesn’t seem like such a hard thing to do.

[Anish Tripathi @go_anish]

@RNTata2000 @JM_Scindia @airindia Flight #AI173 passengers still stranded with no basic facilities, dorm with mattresses on floor, no bath, no proper meals. No update on alternate flight. Please urgently provide updates on ETAs and arrange for basic amenities

[Satwinder Singh @Satwind76102144]

@airindia @IndEmbMoscow
#AI173 My mother is on that flight and is traveling alone. It's been 16 hours, when does the next flight leave?
Please provide us the correct details?
We understand that this is an emergency situation but you should have been sent another plane by now.

[Utkarsh Roy @utkarshr14]

AI keeps adding more events to their list of epic failures. What do we need to do to get some information about what’s going on, when the rescue plane will reach, when will the stranded people reach their destination. Can someone please be responsible and responsive? #AI173

[Shruthi Nambiar @shruthinambiar]

@gmlair @tusharmenon @Vivekparekhh @prajjwal19 @MansiVP8 @jogikushal @airindia International roaming.

[Shruthi Nambiar @shruthinambiar]

@Vivekparekhh @prajjwal19 @MansiVP8 @jogikushal @gmlair @airindia So is my husband @tusharmenon in case you need an update or get in touch with a relative.