Hi. Urgent. I made a mistake with the travel date and reported it BEFORE the trip via the chatbot, but got no human assistance. SBB confirmed the refund must be handled by you. I have proof of family travel, original flights, and the new correct tickets purchased. Please scale this to a human agent immediately.
Hi. Urgent. I made a mistake with the travel date and reported it BEFORE the trip via the chatbot, but got no human assistance. SBB confirmed the refund must be handled by you. I have proof of family travel, original flights, and the new correct tickets purchased. Please scale this to a human agent immediately.
@OmioSupport hola, requiero elevar un caso particular con alguien humano. Realice una compra con fecha errada de forma involuntaria, ya envié DM y no me han respondido. Gracias