LB

[LB @soontobeburger]

Great to spend time with @Laura__Farris talking through the great work and great (and ever increasing) need for the wonderful west Berkshire community baby bank. Supporting vulnerable families across the county.

[LB @soontobeburger]

#NewProfilePic because I’ve been hacked! Ignore any new requests or tweets

[LB @soontobeburger]

@SingtelSupport You have all the details on my live chat so please don’t give me another set of hurdles to jump through

[LB @soontobeburger]

@Singtel award for the very worse customer experience ever and I’m not even yet a customer! Your live chat doesn’t work and you didn’t even bother to show to install our services today despite confirming the appointment slot twice. Now I can’t reach anyone to help!! #singtel

[Frank Gardner @FrankRGardner]

It’s happened again. Stuck on an empty plane at Heathrow airport long after everyone else is off - ‘no staff to get my wheelchair off the plane’. I am SO disappointed with @HeathrowAirport as disabled passengers are once again apparently the lowest priority.

[LB @soontobeburger]

@SingaporeAir Our flight was cancelled…. Why board us? Could you please DM me your complaints process

[LB @soontobeburger]

Still sitting on the tarmac 2 hours after our take off time with a very tired toddler and child. Still no news or a plan for a way forward. Come on @SingaporeAir , you are better than this!

[LB @soontobeburger]

Classic London Heathrow strikes again. Waiting an hour for bags and still no sign. The reason “short staffed” you’ll be running out of excuses soon @londonheathrow it’s a shambles! #LHR

[LB @soontobeburger]

@RoryStewartUK @BusinessInsider #lifegoals #youvemadeit

[LB @soontobeburger]

Sadly you are all correct. The best they could offer on DM was a link to customer complaints?!

[LB @soontobeburger]

@British_Airways thanks for cancelling our flight the day we travel and leaving us stranded with children. No further flights until Tuesday and then it’s a connecting flight only?! On hold for 45 mins so far to you customer services. #anotherbritishairwaysfail #BritishAirways

[LB @soontobeburger]

@GWRHelp why are there still so many people without face coverings on your trains? 6:34am theale to London.

[LB @soontobeburger]

@Lopesan such poor customer services! We are trying to book adjoining rooms for our family and your customer relations team are completely unable to help. The request isn’t that difficult and I’m having to chase and push for a better response!

[LB @soontobeburger]

@Ocado @OcadoGroup make that 7th jan. More than a week until I can get a delivery slot despite being a monthly subscription fee payer! And still waiting for a DM reply…

[Ocado @Ocado]

@soontobeburger @OcadoGroup Hi Linzi, please could you drop us a DM as we're limited to the amount of characters we can use on this thread, also if you could confirm if you are the account holder and your email address and postcode and we can discuss this further? - Paul

[LB @soontobeburger]

@cathynewman I heard them at 3am too and thought the same?!

[LB @soontobeburger]

I can’t get a delivery slot for a week from @Ocado @OcadoGroup despite paying a monthly fee for anytime delivery!? #CustomerService

[LB @soontobeburger]

No option to purchase refills for mega sized plastic bottles @KevinMurphyIntl ?! Are you in the 21st century for the sustainability agenda?

[LB @soontobeburger]

@GPMOT79 I’m so sorry to hear your experience. The media (and government) need taking to task over the false reporting and vilification of the NHS/GP appointments. I wonder if the government is not bothering as it suits them to hide behind the headlines to cover up other stories…🤔🙄

[LB @soontobeburger]

Good to see that the nhs booster booking system is working…. It’s resetting to the ‘do you know your NHS #’ at every screen 🙄🙈 @NHSuk @NHS @BorisJohnson @sajidjavid

[LB @soontobeburger]

@Beverleyknight 🙌❤️