Si Staffers

SEO and Web Design Consultant, Business Owner and Family man. Likes a beer.

Official page, beware of dodgy ripoffs!

[Si Staffers @staffers]

Amamzing customer service guys @NETGEAR @NETGEAR_UKI

[Si Staffers @staffers]

@NETGEAR Ordered Orbi 870 [ordered 23rd Jan 2026, number UK0623683], charged £764.99, never received, 4 emails ignored. Need urgent response.

[Si Staffers @staffers]

@sarahlkelly81 @VeygoUK Same has happened to my son. Did you get any response from a human in the end @sarahlkelly81 ?

[Si Staffers @staffers]

@VeygoUK On sunday, out of the blue, you cancelled my sons insurance policy with no reason whatsoever. His score in the app is 93. I have been tryign to contact you to get a reason, which is required to get a new policy, without success. Please DM me ASAP to get this sorted

[Si Staffers @staffers]

@CapitalonTap I see you mobile app and site are down, The message says maintenance from Saturday 10th May... ! Any idea when they will actually be back up?

[Si Staffers @staffers]

@SW_Help I did contact customer service and they said to email the error and details... which I have done, still not heard back.

[Si Staffers @staffers]

@SW_Help I am trying to add a railcard to a tap2go card, every browser combo I try, it ends up in a 403 error. When will this be fixed?

[Si Staffers @staffers]

@OUTFITTERY I take it u are no longer operating...?

[Si Staffers @staffers]

@PostOffice @PostOfficeNews You are still so full of shit

[Si Staffers @staffers]

@DHLParcelUK Thanks Emma We had a repeat yesterday, apparently we weren't in, when we were. Think driver is going to wrong address - DM sent

[Si Staffers @staffers]

@mida_so I seem unable to get any kind of support. Such a shame... I had started recommending your software to LOADS of people, but am now having to do a quick U turn. Customer support is crucial to the success of any business, but especially a software business like yours

[Si Staffers @staffers]

@mida_so Great thanks @mida_so , I emailed this address last month and have followed up a few times, still no reply...?

[Si Staffers @staffers]

@DHLParcelUK Why does my tracking tell me i have signed for a parcel that I haven't? Instead it was showed by a fence post in full view of the road, os opposed to down the drive near our house where it woudl be out of sight. You need to give your drivers better training!

[Si Staffers @staffers]

@mida_so Quick question, whats your best contact method for support?

[Si Staffers @staffers]

@mida_so Great stuff, thanks for the updates @mida_so !

[Si Staffers @staffers]

@AutomationPanda Is for me sadly yes

[Si Staffers @staffers]

@LycamobileUK Wow, I now know why your sims are cheap. I just experienced your customer service on the phone for the first time (as you double charged me). So rude, condescending, talked over me, and very hard to understand. Lesson learnt.

[Si Staffers @staffers]

@askesure I got through in the end. I am sure they are working quick as they can, but do you think you might need to hire more call handlers perhaps..??

[Si Staffers @staffers]

@askesure How long will I have to wait on hold on the phone? Its been almost an hour... Your website and live chat system is broken, you failed to take my renewal payment so I don't have much to try to contact you via phone

[Si Staffers @staffers]

"As I am unable to advise anything further at this time, I will go ahead & close this chat.
I am sorry you found our help pathetic, we are simply trying to assist you & get this fixed."

Boom, chat closed. The live chat agent chose to call it pathetic, & I tend to agree!

[Si Staffers @staffers]

@SportsDirect_CS I tried chasing up a late delivery via live chat. Was told noting you can do in terms of a refund of postage until its day 8 for standard postage. I said for the 2nd time its already on day 8 and tracking shows my orders not with the courier yet. Their response?