Steph Roberts

[Steph Roberts @steph_robertss]

@instagram my account was hacked and deleted- so many memories lost- are you able to recover it? #instagramsupport #restoreaccount

[Steph Roberts @steph_robertss]

@NickR908056 Well done 👏🏼👏🏼👏🏼

[Steph Roberts @steph_robertss]

@franchutte_07 Hi do you still have these?

[Steph Roberts @steph_robertss]

@fernandaallegr5 Hi do you still have tickets?

[Steph Roberts @steph_robertss]

@Travel_Up hi, myself and 2 friends had booked to fly to Vienna on Austrian Airlines through your travel agency, we were due to fly on 25th November and back on 28th. Obviously due to the lockdown tourist travel isn’t allowed, please could you assist with a refund or voucher?

[Steph Roberts @steph_robertss]

@_austrian hi there, had flights booked to come to Vienna from London this coming weekend, 25th-28th. Obviously the full lockdown means tourists are no longer allowed to visit. Is there any chance of a refund, or at least a voucher?

[Steph Roberts @steph_robertss]

@easyJet hi l, my friends phone has broken abroad and she can’t access her vaccine passport now. She is due to fly back to London with you this evening. Will she still be ok to fly? Thanks

[Steph Roberts @steph_robertss]

@GeorgieKerry @TraineeMedical LOL!!!!

[Steph Roberts @steph_robertss]

@easyJet hi there. I am getting married in Crete next summer, and a friend mentioned to me that it might be possible to charter out a plane from you. Who is the best person to contact to discuss this? Thank you.

[Steph Roberts @steph_robertss]

@jurakh @Coach Me neither! Seems like a lot of people are in the same boat. Such a shame.

[Steph Roberts @steph_robertss]

@Coach Hi, I ordered a bag 3 weeks ago from your website. When I track the order it says there is an issue with the delivery and it has been held at the hub in Oldbury since 14th Jan. Please could you help me with this? Thanks.

[Steph Roberts @steph_robertss]

@shavs26 @Coach @DPDgroup_news Such a nightmare!! Yes not what I expected- my first time ordering from them as well, never again!

[Steph Roberts @steph_robertss]

@_Fairlie @Coach Nope! I emailed and they said they’re aware that there’s an issue with some of their items being released from the depot! They’ve passed my details to their transport office to ‘investigate’ with DPD. I’m guessing this could also be due to lack of delivery details then! Nightmare

[Steph Roberts @steph_robertss]

@Coach I will do, thank you

[Steph Roberts @steph_robertss]

@Mango Hi, I had an email a week ago confirming my order had been shipped and would be delivered in a couple of days. No correspondence since and no delivery. Tracking link not working. Are you able to look into this for me? Thanks

[Steph Roberts @steph_robertss]

@GeorgieKerry Banter

[Steph Roberts @steph_robertss]

@jet2tweets Hi Sophie, no worries I appreciate it’s a busy time at the moment! Yes I do still require assistance please. I will send a DM now.

[Steph Roberts @steph_robertss]

@jet2tweets Hi, due to the new quarantine rules we had to book a new earlier flight home from Crete, is there any way we can get a refund or voucher for our original return flight? Thank you.