Stephanie Becker

I tweet about CRM. And quote smart people.

Customer Success BDR @ SugarCRM | Connect with me on LinkedIn👇🏼

[Stephanie Becker @StephQuotesYou]

Awards in #CX 🥳

[CX Today @cxtodaynews]

There was fierce competition in the Best CRM Platform category at CX Awards 2023, so congrats to @SugarCRM for winning the top gong! 🥇

Victory always tastes sweet 🍬

Watch the full #CXAwards23 ceremony: https://t.co/P6ec3PZC7G

#cx #customerexperience #awards #techawards #crm

[Stephanie Becker @StephQuotesYou]

#MyTwitterAnniversary

[Stephanie Becker @StephQuotesYou]

The "leaky bucket" - 37% of customers are leaving:

[SugarAI @SugarCRM]

Would you be surprised to learn that the average customer churn rate is 37% globally? 😮

Our 2022 Impact Report will give you actionable insights on how to address customer churn so you can explore the path forward for your company 👣
https://t.co/mBC8VjxYmQ #CRM #CX

[SugarAI @SugarCRM]

We had a BLAST at #SugarConnected in Munich and London! We had lots of booth visitors, positive session feedback, and an overall amazing time.

Check out some of our favorite snaps from the events!

#CX #CRM

[Shane Parrish @shaneparrish]

Consistency is more important than intensity.

Patience is more important than luck.

[Andrew D. Huberman, Ph.D. @hubermanlab]

Your ability to speak clearly is enhanced by reading (not listening) to books and by writing and journaling in complete sentences. Texting, voice dictation and audio books are wonderful but degrade articulation. Conversely, structured writing aids structured speech.

[Stephanie Becker @StephQuotesYou]

Your biggest fail this week as a result of this overwhelming heat.
I can start: I tried calling an email address 🤯

Go!

#challenge #fail #Heatwave2022

[Stephanie Becker @StephQuotesYou]

Good thread to take 10 mins on:

[Sahil Bloom @SahilBloom]

A “razor” is a rule of thumb that simplifies decision making.

The most powerful razors I’ve found:

[Stephanie Becker @StephQuotesYou]

📌 good reminder

[Stephanie Becker @StephQuotesYou]

👏👏

[Katy Milkman @katy_milkman]

3 science-based tactics for improving your choices from my chat with @Entrepreneur #HowToChange
Cc: @Wharton @portfoliobooks

[Britta Glennon @BrittaGlennon]

Thrilled that this paper (with @ravivmg @enrico_berkes @M_B_Ross Julia Lane and Bruce Weinberg) is out in @Nature today.

We find that women are much less likely to be credited with authorship (13% less) and inventorship (59% less) than men🧵

[Katelyn Bourgoin 🧠 @KateBour]

Wanna build a new habit?

Pair something you *should* do with something you *want* to do

Ex:

→ Only listen to your fav podcast (want) at the gym (should)

→ Add $5 to your splurge fund (want) for every meal you don’t eat out (should)

This is temptation bundling and it works

[Stephanie Becker @StephQuotesYou]

"If I Had More Time, I Would Have Written a Shorter Letter"

- French mathematician and physicist, Blaise Pascal

[Stephanie Becker @StephQuotesYou]

"We can´t take the glory for being great, if we won´t take the responsibility when we´re not."

- Unknown Mentor to Shari Levitin

[Stephanie Becker @StephQuotesYou]

"Simple is the ultimate sophistication. And it takes so much effort to keep it simple as business evolves."

- Katelyn Bourgoin (@KateBour)

[Stephanie Becker @StephQuotesYou]

„A trusted advisor is the person the client turns to when an issue first arises, often in times of great urgency; a crisis, a change, a triumph, or a defeat“

- Maister and Green (authors of The Trusted Advisor

[Katelyn Bourgoin 🧠 @KateBour]

Reducing your marketing budget in an economic downturn is like…

Being on a ship and taking off your life jacket when heading into choppy waters—it makes no sense

Don’t market less. Market smarter.

[Stephanie Becker @StephQuotesYou]

♥️-> 🧠

[Louis Nicholls 💫 @louisnicholls_]

Nearly all purchasing decisions have two components:

1. An emotionally-driven decision
2. A rationalisation for why the emotional decision was the correct one

BUT

... most consumers aren't aware of #1. They believe the rationalisation actually *was* the decision.

[Stephanie Becker @StephQuotesYou]

Imitation is the sincerest form of flattery

- @oscarwilde