Steve Rye

Self confessed geek and Digital Specialist - My views are my own

[Steve Rye @stever999]

@British_Airways Yes, but I purchased additional Avios to book tickets but couldn't get onto the site due to your "technical issues" (aka poor planning). I would like a refund for these Avios points.

[Steve Rye @stever999]

I've been scammed by @British_Airways and @AmexUK! I, as I imagine many others have, had to purchase extra Avios points to book the anniversary flight. Due to poor technology and planning (where was the queueing system!?) I wasn't even able to get on. I assume I will be refunded?

[Steve Rye @stever999]

@Tedlinpn1m Evidence the site was down? Take a look at the posts on here... There are plenty of people complaining.

[Steve Rye @stever999]

Where's the queuing system? Surely it's obvious there would be a lot of people hitting the site...

[Steve Rye @stever999]

Classic... Site has crashed @British_Airways @AmexUK #RewardFlight #AnniversaryFlight

[Steve Rye @stever999]

@OctopusEnergy @OctopusEnergy yet again I’ve had no reply from my DM. Why do I need to keep tagging you here to get a reply? I still have no gas meter reading since 1st Feb and only some readings for electricity. I hope this isn’t affecting my export payments too!

[Steve Rye @stever999]

@OctopusEnergy why have you stopped replying to my messages?

[Steve Rye @stever999]

Sorry Chappers? Which Manager? #arsnew #arsenal #arsehole

[Steve Rye @stever999]

@StokeyyG2 Harry Maguire? The curse of Kane? That should do it….

[Steve Rye @stever999]

@NandosUK Cheeeeeeky @GigglerMe #luckynandos

[Steve Rye @stever999]

@PackedLunchC4_ our rotty Arlo paying attention, trying to get some tips… #stephspackedlunch

[Steve Rye @stever999]

@APCOAUK I have just purchased parking and then seen that you cannot guarantee a space when I get there. How do I cancel and get a refund and it looks like a small car park and I'm not taking the risk.

[Steve Rye @stever999]

Do you have heart failure or know anyone that does? For my final uni project, I developed a simple symptom tracking website and I’m keen to get your feedback! Would you use it? Here’s the link https://t.co/PGl1C0hZOE. #HeartFailure #heartdisease #heart

@heartukcharity
@TheBHF

[Steve Rye @stever999]

@AskPS_UK My PSVR 2 arrived today and worked for about 30 minutes and then turned off. Now, it will not power on at all. I have spoken to support (case: 12285483) and they said I need a replacement but your live chat isn't working to speak to anyone!? Please help!

[Steve Rye @stever999]

@BeatSaber my PSVR 2 arrived today! When will you be releasing the update? Desperate to play!

[Steve Rye @stever999]

@dreamhotelgroup I have been trying to get a response from The Time hotel in NYC about a payment that was incorrectly pre-authorised against my credit card. I have been ignored on several occasions so I have also now emailed [email protected], can you please respond ASAP!

[Steve Rye @stever999]

@TUIUK After a few more wasted phone calls, yes, I eventually spoke to someone. And I was still charged £123 for the name change! I think as a gesture of good will I should have that charge refunded!

[Steve Rye @stever999]

So, the only way to change a name on a booking with @TUIUK is to call them... I've now been on hold for a total of 6 hours over 5 days and not spoken to anyone. Also no reply to my DMs.... #BadCustomerService #TerribleHoldMusic #NothingBetterToDo

[Steve Rye @stever999]

@TUIUK I’ve had a (completely useless) reply. Thanks for your (complete lack of) support.

[Steve Rye @stever999]

@TUIUK Gave up again today at 55 minutes as need to join a work call.