@JustEatUK why do you ignore UK consumer law which clearly states refunds for non-delivered products and services must be made via the original payment method. Surely you are aware customers do not legally have to accept account credits when a refund is legally due.
@TfL Does the ongoing project to launch 4G and 5G coverage across stations and tunnels in the network include the DLR and Overground lines too or will it be limited only to the Underground lines and the Elisabeth line?
@VodafoneUK you seem to not be ready or to have an issue on your end, preventing the activation of international data roaming on Apple Watch (confirmed by many customers on Reddit and in your Community). How can we escalate this issue to your product development and tech team?
@Alandevine9@J8YBB@danedavidhughes@JPRJPR4@BlackpoolFC They shouldn’t need to but they do at the moment. We won’t change that by repeating that they shouldn’t need to. We will change it by actively working towards making it so that it is no longer the case that they need to. E.g. through more visibility like this so it matters less.
@danedavidhughes@JPRJPR4@BlackpoolFC Because it is a big deal in football. The fact that we have to debate it and discuss it shows we do not yet live in a world where it is not a big deal in football. So to make it less of a big deal we need this visibility.
@Valkyrie20201@VodafoneUK@Valkyrie20201 There does not seem to be any intention on their part to engage any further than this meaningless template reply. I have complained formally to let them know this is a big f up. You may want to do the same. 🤷♂️ @VodafoneUK
@VodafoneUK@Valkyrie20201 This is precisely what she is saying. What is the use in responding with this template response to everyone, if you’re not addressing the main point of dissatisfaction here for most of us, which is the lack of consultation or any communication with your customer base in London?
@VodafoneUK This is a huge problem! You downplay it as if what is left will cover for this gap of service. It won’t. Had you asked any of us in London, we would have instantly told you otherwise. How can we file this as a formal complaint for a review of the decision by your management?
@VodafoneUK It is extremely disappointing that you have quietly stopped supporting Wifi on the London Underground. This is a major reason to switch providers. So many people were reliant on this service. How come you took this decision without even consulting with your customers?
@monzo Hi Monzo. It does not seem to be anything specific to me. Your email clearly spells out the reason for you cancelling my overdraft - the fact that I have not used it. Surely you could explain how this policy makes sense to you.
@Barclaycard@Barclaycard You need to? No legal requirement exists in the UK that you need to send me a paper booklet in an envelope for every separate wallet enrolment (or ever at all). What are you on about? You’re literally the only UK bank who does this sort of waste at the moment.
@BarclaysUK You keep sending me two of these booklets every time I re-add my debt card to my iPhone’s and Apple Watch’s wallet. This is the 8th pair at least. Why?!? #NotGreen#BrokenProcess@Barclays