@craftylittlebec@Gxest@HM_Passport I don't think they have their own number it's just the general offices number you ring :( ( as far as I'm aware anyway)
@michelllie@Pjdoyle@mista_osullivan My child's first passport came no worries and the online renewal for my other son has still not arrived so thats not entirely the case
@HM_Passport I have been waiting on someone to call for my fastrack application since Monday and have rang the offices hundreds of times in hope to discuss what I can do about my sons passport coming in time for travelling on the 16th of May! Is there anything else I can do?!
@Rbrownx27@jamiem2983 I might go there tomorrow tbh ! Which is your closest? My sons passport went to Liverpool but I live 10 mins from the Newport offices
@jamiem2983@Rbrownx27 It makes no sense either since some people literally had their passports back in weeks , they are clearly not prioritising the people who applied months ago! Let me know if you have any positive updates !
@chapmanliam@MissRKnox@Craigbea84@HM_Passport Am petrified I won't get it on time , is such a special holiday but understand people have worse scenarios, just don't understand how people have got their passports in weeks when I'm almost 3 months in 😪
@chapmanliam@MissRKnox@Craigbea84@HM_Passport I have emailed the upgrade team a couple of times now , I live 10 minutes away from Newport but for some reason my sons passport is in Liverpool, called again today and they said upgrade team will ring me today.. obviously didn't happen , still got until the 16th but 😪
@Rbrownx27 Oh no :( mine was sent start of march and they only recently updated to say theyd received the passport but no update since. This passports in Liverpool which makes no sense as newport is local. Waiting on upgrade team but its been days :( x