@TheRangeUK I keep trying to buy these, iv visited 4 stores where they've been on display, the merryhill store is showing 8 in stock so I placed a click and collect but they've also now cancelled my order and issued a refund. If there's stock available why can't I purchase them?
@TheRangeUK what’s the number for complaints please? just been to hunslet leeds store and heard two colleagues talking about people been on pip and DLA and autistic children! I am absolutely fumming! need to give more details and names.
how the hell are you to resolve an issue with @TheRangeUK Automated reply, said need to reply and click link and you get oops
The page you were looking for doesn't exist some great CS this is !
@TheRangeUK customer service is absolutely awful! Order a click & collect which they confirmed will be ready for collection on Sunday … here we are at nearly 5pm on Monday - still not available for collection.
Absolutely shocking.
@sac_singh45541@TheRangeUK What is the point of me checking stock at the store to not find it for sale when I get there? I place a click & collect and it's accepted only for it to be canx a few hours later. Assume it's a mistake as it's still showing in stock, place an order again for it to be canx again!
@TheRangeUK took something back to your store they said I’d get a refund in a few days why did they give me a receipt and why is no one responding on Twitter? Or email??
@TheRangeUK Shocking service by your Kent stores over the last 6 weeks, Website shows you have stock, go to store not in stock. Chatham, Maidstone, Ashford. Customer service email was worse, Unable to return unused items for refund even though you can't sell us what we want?