The Range Customer Service

[The Range Customer Service @the_rangeuhk]

@SarahMckinlay29 Hey,kindly follow back and share your registered contact details via DM for assistance on this matter

[sarah mckinley @SarahMckinlay29]

@TheRangeUK I keep trying to buy these, iv visited 4 stores where they've been on display, the merryhill store is showing 8 in stock so I placed a click and collect but they've also now cancelled my order and issued a refund. If there's stock available why can't I purchase them?

[The Range Customer Service @the_rangeuhk]

@pooroldbird Hey,kindly follow back and share your registered contact details via DM for assistance

[The Range Customer Service @the_rangeuhk]

@s0phxx_ Hello there,kindly follow back and share your registered contact details via DM for assistance

[soph💕 @s0phxx_]

@TheRangeUK what’s the number for complaints please? just been to hunslet leeds store and heard two colleagues talking about people been on pip and DLA and autistic children! I am absolutely fumming! need to give more details and names.

[Mands 🌷🌺🌻🌼🏴󠁧󠁢󠁥󠁮󠁧󠁿 @skipper68uk]

how the hell are you to resolve an issue with @TheRangeUK Automated reply, said need to reply and click link and you get oops
The page you were looking for doesn't exist some great CS this is !

[The Range Customer Service @the_rangeuhk]

@JorJamMol Hello there,kindly follow back and share your registered contact number via DM for further assistance

[Jordan @JorJamMol]

@TheRangeUK customer service is absolutely awful! Order a click & collect which they confirmed will be ready for collection on Sunday … here we are at nearly 5pm on Monday - still not available for collection.

Absolutely shocking.

[steph harby @harby_steph]

@TheRangeUK Trying to get my Oder from you and contacting is very difficult. Say you have sent to Royal Mail but they haven’t had it

[The Range Customer Service @the_rangeuhk]

@WomanHere21 Hello,kindly follow back and share your registered contact details via DM so that we can assist

[AdultHumanFemale 💚🤍💜 @WomanHere21]

@sac_singh45541 @TheRangeUK What is the point of me checking stock at the store to not find it for sale when I get there? I place a click & collect and it's accepted only for it to be canx a few hours later. Assume it's a mistake as it's still showing in stock, place an order again for it to be canx again!

[The Range Customer Service @the_rangeuhk]

@calendarboysuk Hello there

[V Newbury @v_boakes]

@TheRangeUK How do I get through to your customer care team? they are not answering the phone

[The Range Customer Service @the_rangeuhk]

@Autismstoke Hello there, kindly follow us back and we’ll get in touch with you via direct message so that we can assist

[Autism Stoke-On-Trent @Autismstoke]

@TheRangeUK can someone DM us please regarding an incident in one of your stores.

[i am david @loveisaduel]

@TheRangeUK took something back to your store they said I’d get a refund in a few days why did they give me a receipt and why is no one responding on Twitter? Or email??

[Rob McCulloch @RobMcCulloch2]

@TheRangeUK Shocking service by your Kent stores over the last 6 weeks, Website shows you have stock, go to store not in stock. Chatham, Maidstone, Ashford. Customer service email was worse, Unable to return unused items for refund even though you can't sell us what we want?

[Debenhamscom customer service @Debenhamscuk]

@pampsych Hello,kindly follow back and share your contact details so that we can assist through our DM.

[i am david @loveisaduel]

@TheRangeUK Why don’t you give receipts for returned items that were bought online collected at the store and returned to your store