The Next Cloud

Helping Service Providers, Innovators and Agile Enterprises reinvent conversations. We strategize, innovate and grow, and we build ecosystems for success.

[Nick E. Delis @Nick_E_Delis]

Hosting our amazing analysts @McGeeSmith @blairplez @TheJuanitaColey @steveblood @NancyJami @Gartner_inc @Frost_Sullivan @opusresearch @TalkingPointz @OmdiaHQ @arnoldjon @CavellGroup @thenextcloudco
Great interactive conversation around Global GTM @chris_b_silver @GenefaMurphy

[SmartCom Summit @smartcomsummit]

Building on the Shoulders of ACS 🚀 - Don’t miss this insightful panel discussion with Roy Dehing (@microsoft), @gidiadlersberg (@audiocodes), @DoubekCharlie (@GlobalNTT) and @robkurver (@cpaasaa) about the Future of CPaaS! #cx #microsoftACS @evankirstel https://t.co/9MyLGS3Rll

[Evan Kirstel #B2B #TechFluencer @EvanKirstel]

Creating Smart Experiences...w/ #CpaaS! A discussion about changes in the way we think of and create smart #customerexperience using the latest technologies! @smartcomsummit @cpaasaa @kevnet @ANYWHERE365 @radisys @braidthis #CX #telecoms #cloud #CES2023 https://t.co/BzStSmetB9

[AnywhereNow Dialogue Management & Contact Center @ANYWHERE365]

@tiersky @EvanKirstel @smartcomsummit @cpaasaa @kevnet @Radisys @braidthis Amen to that Howard. We radically need to rethink customer engagement and the role/burden of technology in that.

[howard tiersky @tiersky]

@EvanKirstel @smartcomsummit @cpaasaa @kevnet @ANYWHERE365 @Radisys @braidthis Utilizing the latest technologies to deliver improved and better customer experience is critical in today's digital era! It's essential for businesses to reduce friction and bring value to customers at every touchpoint through an effective digital transformation.

[Enreach for Service Providers @EnreachSP]

https://t.co/DFcCfHU68Y

[SmartCom Summit @smartcomsummit]

What's next for customer engagement? How are customers interacting with brands, and what have bots and AI to do with it?

w/ @Enreach @ANYWHERE365® @AudioCodes @Mavenir @chgroenhuijsen

#customerengagement #nextnormal #digitalacceleration #peoplefirst #smartcom

[SmartCom Summit @smartcomsummit]

Yesterday, Ericsson announced their intent to acquire cloud communications provider Vonage for more than 6 billion dollars, in order “to spearhead the creation of a global network and communication platform for open innovation”. #Ericsson #Vonage #CPaaS

https://t.co/UpValvIRYF

[SmartCom Summit @smartcomsummit]

Like so many events this year, also Enterprise Connect went virtual.

https://t.co/qs0B22G16T

[SmartCom Summit @smartcomsummit]

Five takeaways from Cloud Comms Summit US 2021 - by @robkurver

#smartcom #smartcomsummit #smartcommunications #peoplefirst #digitalacceleration #nextnormal #cloudcommssummit #cavellgroup

w/ @CavellGroup https://t.co/1eSMAnKper

[SmartCom Summit @smartcomsummit]

With 1 Talk Show, 2 hosts, 3 themes, 6 interviews, 8 thought leaders, 100 BBQ guests and all that at 1.5m, SmartCom Summit Summer 2021 was a great first hybrid SmartCom Summit. Check out highlights from SmartCom Summit Summer. #smartcom #smartcomsummit
https://t.co/Vc6MuXtJ4g

[SmartCom Summit @smartcomsummit]

How to make working from anywhere successful? Watch the Online Talk Show by @chgroenhuijsen and @robkurver with Jasper Maters (@AudioCodes), @remcodekramer (@Microsoft), @jettensan (@Logitech) and @nicodammers46 (@oneCentral). Register for free: https://t.co/dIPmszsyBW

[SmartCom Summit @smartcomsummit]

Is working from home an employee’s right or just a phase? Watch the Online Talk Show by @chgroenhuijsen and @robkurver with Jasper Maters (@AudioCodes), @remcodekramer (@Microsoft), @jettensan (@Logitech) and @nicodammers46 (@oneCentral). Register for free https://t.co/dIPmszsyBW

[SmartCom Summit @smartcomsummit]

How can telcos still be relevant 5 years from now? Watch the Online Talk Show by @chgroenhuijsen and @robkurver with Joachim de Wild (Simfony), @stefanvoirschot (@RedHat), Gert-Jan Huizer (@telestax), Edwin van Ierland (@i_basis) and Jan Rijk Vonk (@KPN). https://t.co/dIPmszsyBW

[SmartCom Summit @smartcomsummit]

What lessons can every organisation learn from tech companies? Watch the Talk Show by @chgroenhuijsen and @robkurver w/ Joachim de Wild (Simfony), @stefanvoirschot (@RedHat), Gert-Jan Huizer (@telestax) Edwin van Ierland (@i_basis) and Jan Rijk Vonk (@KPN) https://t.co/dIPmszsyBW

[SmartCom Summit @smartcomsummit]

Bob Dylan’s “The Times There Are A Changin’” from 1964 is completely relevant today, according to @chgroenhuijsen. Today we have been busy preparing for the SmartCom Summit Summer 2021 Online Talk Show. Subscribe to the free Online Talk Show: https://t.co/Kjtg0aALHD #smartcom

[SmartCom Summit @smartcomsummit]

Embrace CPaaS as part of iBasis' cloud communications as a platform. - By @i_basis

#smartcomsummit2020 #smartcom #smartcomsummit #smartcommunications #peoplefirst #digitalacceleration #nextnormal https://t.co/SJ0DYaZkHi

[SmartCom Summit @smartcomsummit]

6 Key Challenges for the modern workplace according to @Microsoft, @enreach_group and @AudioCodes ❯ https://t.co/mi2tH2Xgd4

#smartcomsummit2020 #smartcom #smartcomsummit #smartcommunications #peoplefirst #digitalacceleration #nextnormal

[SmartCom Summit @smartcomsummit]

SmartCom Summit Summer 2021! After more than a year of lockdowns we’re slowly moving into a hybrid online/offline future of work, business and life. And what better way to celebrate this than a Beach BBQ with our partners and community? Buy your ticket ❯ https://t.co/JvRXujX4gP

[SmartCom Summit @smartcomsummit]

Hybrid working: creating "the next normal" in work practices, spaces and culture. - by @PolyCompany

#smartcom #smartcomsummit #smartcommunications #peoplefirst #digitalacceleration #nextnormal https://t.co/xnzlWXy6LM