@BestBuyCanHelp@Samsung It has now been a month and when I want to speak to someone, I’m being asked to wait for an email. I paid for the protection plan and I’m still not getting what I paid for. I have to chase best buy in order to get answers. This is absolutely ridiculous.
The hops I’ve been having to jump through just to get a @Samsung tv fixed that I purchased from #bestbuycanada is BEYOND me. It’s been 3 weeks now and don’t get me started on how difficult it is to get a hold of an actual human instead of ai customer service. @BestBuyCanHelp
Never shopping from @BestBuy AGAIN! The absolute worst when it comes to actually using the warranty when the @Samsung tv breaks downs under 2 years after purchase.