Tom Jarry

[Tom Jarry @tjarry]

@AutomateYouLife @eightsleep @eightsleep, time to explain yourselves…

[Tom Jarry @tjarry]

@comcastcares, your support cannot figure out how to assist me in linking my existing Netflix subscription to the one included in my Xfinity package.

[Tom Jarry @tjarry]

@Tracfone Your support was useless, I ended up doing a reset network settings and it resolved the issue. The problem is that the iCloud backup recovered the old carrier settings. I think some additional training is in order for your team.

[Tom Jarry @tjarry]

@Tracfone my mother hasn't received a SMS message since we switched from AT&T to Verizon for the underlying carrier. The device is sending messages fine and phone calls work inbound as well as outbound. I have now talked to three representatives and they keep blaming the device

[Tom Jarry @tjarry]

@Tracfone This appears to be a carrier issue post porting from AT&T to Verizon (both with TracFone), I've now spent hours trying to get this resolved. It appears your team isn't sufficiently equipped to support issues of a technical issue on the carrier side. Reach out to me via a DM.

[Tom Jarry @tjarry]

@WePay, I still haven't received funding after answering multiple emails from your Trust team. Can someone get some attention on this?

[Tom Jarry @tjarry]

@BoseService @BoseService, I sent you a message on Monday and have yet to get a response. Talk about poor customer service.

[Tom Jarry @tjarry]

@SlickWraps Good job SlickWraps, it's nice to see that you're not acknowledging the facts and as a result building a long list of customers that will not be doing business with you any longer. Admitting fault would have been the way to go, obviously not the route taken.

[Tom Jarry @tjarry]

@JetBlue After 80 minutes in total I had my flight changed to departure from Boston. I have a coworker that's trying to do the same but he's also stuck on hold...

[Tom Jarry @tjarry]

@JetBlue My flight from BDL to MCO was cancelled this morning, I've been on hold for over 30 minutes trying to find alternatives as I have a meeting in Orlando this evening. Help! Thanks.

[Tom Jarry @tjarry]

@RicohTweets Support thinks a scan-to-email issue on a copier is related to a PCL driver. Obviously they haven't been trained correctly, please advise if you have a support engineer that can handle this troubleshooting.

[Tom Jarry @tjarry]

#BPTWCT #weareIT #coopsys

[Tom Jarry @tjarry]

#bptwct #coopsys #weareIT

[Tom Jarry @tjarry]

@Level3NOC Shouldn't you post about the major outage?

[Tom Jarry @tjarry]

@Level3 Shouldn't you post about the major outage?

[Tom Jarry @tjarry]

@comcastcares Your business class support refuses to provide me the ARP entries off cable modem, Ticket # CR568043488. How can I get this?

[Tom Jarry @tjarry]

@comcastcares 4 transfers and no answer. Are you delivering internet service using 64 or 256 QAM?

[Tom Jarry @tjarry]

@VZWSupport FYI I purchased a #t-mobile sim and popped it in to make calls since you can't fix your network

[Tom Jarry @tjarry]

@VZWSupport 01089, I get a variety of different messages and people can't even leave me voicemail. Ticket # NRB000007966155