Jon Saxon

Normal guy- Work in Tech. Crossfit. Art. Pretty much only tweet to vent anger or dissapointment!

[Jon Saxon @tweetwhenangry]

@EA also who is EA DPO and their contact details asi want to do a full SAR

[Jon Saxon @tweetwhenangry]

@EA how to I speak to a human about a banned account when there is no penalty listed and violation took place when I wasn’t even online? Your site/help/UX/bots are useless

[Jon Saxon @tweetwhenangry]

@Hobbycraft what’s the email for customer service as no links on your contact page work and I have issue with a recent order. The live chat, contact form, email us etc just open same contact us page, and same with iOS app open same link

[Jon Saxon @tweetwhenangry]

@drogier hi, if this is your actual profile can you speak to your customer service team as no one has got back to me since Tuesday regarding a @MasterClass payment issue

[Jon Saxon @tweetwhenangry]

@MasterClassCare hi I messaged you over 48hours ago regarding an urgent payment issue and haven’t heard back is there a number I can call to resolve thanks

[Jon Saxon @tweetwhenangry]

@RAC_Care tried calling to cancel breakdown cover twice as can’t do it online, after about 6 mins hold music ends and phone line cuts off can you give me a number a human will answer or tell me how to cancel online

[Jon Saxon @tweetwhenangry]

@TheRAC_UK tried calling to cancel breakdown cover twice as can’t do it online, after about 6 mins hold music ends and phone line cuts off can you give me a number a human will answer or tell me how to cancel online

[Jon Saxon @tweetwhenangry]

@TfL Cheers 👍

[Jon Saxon @tweetwhenangry]

@TfL if I drove into central London last Sunday (26th) and parked in a car park before 12pm and then didn’t leave until after 6pm - I don’t need to pay congestion as I wasn’t driving in the zone between 12pm-6pm- can you confirm this is correct? Thanks

[Jon Saxon @tweetwhenangry]

@O2 do you charge for emojis in text on sim only pay monthly?!

[Jon Saxon @tweetwhenangry]

@johnlewishelp I emailed your customer service on 3rd of April as I couldn’t find receipt from purchase at Southampton store, they said it was in bag I gave them the @AmexUK transaction info but haven’t heard back, any ideas. JL CS normally v good

[Jon Saxon @tweetwhenangry]

@sainsburys Cheers

[Jon Saxon @tweetwhenangry]

@sainsburys your in store payments working normally today? Thanks

[Jon Saxon @tweetwhenangry]

@sainsburys props to Nathan for dealing with issue in person in from Castlepoint store. Twitter support helped too. The phone numbers are terrible and you can’t speak to store direct it puts you through switchboard and wastes so much time.

[Jon Saxon @tweetwhenangry]

@sainsburys failed to deliver my online grocery delivery on Saturday. Said it was running late, it never turned up and now you charged me for it. Customer service keep having to ring the store. I tried ringing store - put me back through to customer service. It’s basically theft

[Jon Saxon @tweetwhenangry]

@AskAmexUK @TUIUK Hi @TUIUK and @AskAmexUK can I pay for my holiday with #amex yet? If not is it likely to be resolved? Or shall I pay with another card and Amex you give me equivalent points?

[Jon Saxon @tweetwhenangry]

@TUIUK are you still unable to process @AmexUK payments, trying to pay balance of holiday but not going through- said payment failed and on Amex showing payment and refund for same amount to TUI pending. Last week it went through then next day refunded it?!

[Jon Saxon @tweetwhenangry]

@AskAmexUK Thanks for update, any ideas @TUIUK

[Jon Saxon @tweetwhenangry]

@_louisedick @TUIUK @AmexUK Still no joy- @AskAmexUK when can I pay @TUIUK with my Amex as keeps getting refunded? They want me to pay with another non #amex card but I want the points!