Hi @SamsungAU, Where is my #Refrigerator which was supposed to be delivered today?? Your Customer Care doesn't have any clue where it is or when it will be delivered! Why did you even upgrade your logistics services? #deliveryfailed
Learn how the Marketing Cloud Connect managed package supports integration with Salesforce when your org uses Two-Factor Authentication with High Assurance: https://t.co/lzf7SQbwb8
🎉Introducing Workforce Engagement for @ServiceCloud!
Hear how @canyon_bikes and @Xero plan to use Workforce Engagement to solve contact center inefficiencies, empower service leaders, and coach agents to deliver trusted customer service experiences.
ICYMI #DF2U keynote was all about:
✔️ Moving fast with Hyperforce
✔️ Increasing productivity with Einstein Automate
✔️ Empowering the right agent at the right time with @ServiceCloud's Workforce Engagement
✔️ #Trailblazers and customers - blazing the way
https://t.co/Rme2bjnz9s
We're thrilled to be acquiring Slack!
Combining @SlackHQ with #Customer360 will be transformative, creating the operating system for the new way to work. Together, we'll enable companies to succeed in the all-digital, work-from-anywhere world.
Important: https://t.co/bRXZ1Iu1fj
📣Trailhead GO for Android is now available in Beta
Skill up from anywhere & access the Trailhead learning content you love including:
🌟800+ badges
🎦Trailhead LIVE
🔥Campfire mode
Visit https://t.co/i8tR4ChAez to join the Beta & stay up to date on the latest.
You can now go digital FAST with 12 purpose-built industry clouds on the #Customer360 Platform including…
🆕💬 Communications
🆕🎬 Media
🆕⚡️ Energy & Utilities
🆕🏛 Public Sector Solutions
Introducing Salesforce Industries: https://t.co/2zG76z9F7w #IndustriesSummit
As utility companies navigate crises, they must maintain…
A: Customer Relationships
B: Service Reliability
C: Workforce Safety
With Energy & Utilities Cloud they can maintain all the above 𝘢𝘯𝘥 provide differentiated experiences: https://t.co/6OgKhoSfD6 #IndustriesSummit
New regulations require permits for businesses like barbers💈 & restaurants🍴 to serve customers outdoors.
Public Sector Solutions🏛☁️ allows governments to quickly create and deploy modern apps for essential license & permit management: https://t.co/AZuvsvIbcX #IndustriesSummit
Experience Cloud is a 🔑 key 🔑 part of Salesforce #Digital360, helping you build connected, mobile digital experiences around your customer.
In just a few clicks you can put your customers at the center of every interaction: https://t.co/tYorZL2lC2
If there's one thing in @salesforce Flow that isn't easy to get your head around, it's loops. This video breaks it down and explains everything you need to know in less than 1 minute.