VanMoof Truth

Spreading the truth about @vanmoof. Unreliable bicycles 🚴‍♀️, poor online 👩‍💻 and in-person 👨‍🔧 support and in/out of warranty nightmare! 😱 #vanfail

[VanMoof Truth @vanmoof_truth]

@reeboka14 @VanMoof @QualityStreetUK Good to carry snacks for when your @vanmoof breaks down! #vanfail

[Frank Wester🇳🇱 @frankwester23]

🤔volgens Ties Carlier is het veiliger om met je fiets met 60km tegen een muur te rijden dan met een auto. Tuurlijk. ⁦⁦@vanmoof_truth⁩ ⁦@NUnl⁩ ⁦@verkeer020⁩ https://t.co/IUDivoouGU

[VanMoof Truth @vanmoof_truth]

Example #132 of the @vanmoof #moofment #ridethefuture experience. Received replacement @vanmoof 🚲. "Broken out the box" #vanCredible #vanfail https://t.co/npkGm2JeeC

[Joseph @josephkazUK]

When you finally receive your second @VanMoof (2021 model) after endless problems with the first one and plug it in. Don’t buy Vanmoof people. 🤷‍♂️ Broken out the box.

[MG Rogue @MGRogue1337]

@josephkazUK @VanMoof Damn, unlucky on that one. How many more of these brand-new S3 bikes are sitting in fresh sealed boxes, loaded with issues of some sort? I'm planning on ordering one soon, just don't want to receive one that doesn't charge at all. Here's hoping that mine is 100% Quality Checked.

[VanMoof Truth @vanmoof_truth]

Example #131 of owning a @vanmoof 🚲. Six month old bicycle is a dead duck💀🦆. No customer support ❌🧑‍💻👨‍🔧. "Not good enough" #vanfail https://t.co/MiPFSqwIXk

[Richard Bell @trojan_badger]

@VanMoof come on guys, my 6-month-old bike is currently a dead duck and you aren’t responding to support tickets or emails and have shut down your phone lines. Not good enough.

[VanMoof Truth @vanmoof_truth]

Example #130 of owning a @vanmoof 🚲. Dead S3 for over a month. No replacement parts. No phone support. #vanfail https://t.co/Q9RQV4m0b0

[Frank van Valkenburg @buizerd]

Really @vanmoof? Al ruim een maand een dode S3. Valse beloftes over levering vervangende cartridge. En nu is jullie telefonische support uitgeschakeld… Echt, wat een enorme slechte support is dit.

[VanMoof Truth @vanmoof_truth]

Example #129 of the @vanmoof experience. Many complaints. "So much uncertainty." #vanfail https://t.co/7VUPumhXSV

[VanMoof Truth @vanmoof_truth]

Example #128 of owning a @vanmoof 🚲. Support is not available. Broken bike sent for repair, equally broken bike returned. "Just want my money back" #vanfail https://t.co/Qp1zEBkn4C

[Cal McRae @cal_mcr]

@VanMoof are orders currently going out on time? would love an update.

[Frank van Valkenburg @buizerd]

Really @vanmoof? Al ruim een maand een dode S3. Valse beloftes over levering vervangende cartridge. En nu is jullie telefonische support uitgeschakeld… Echt, wat een enorme slechte support is dit.

[VanMoof Truth @vanmoof_truth]

@PucatuB @MumbrianSpinner Make sure to read up on users experiences. Nightmare experiences left, right and center.

[トム&ジェリー @sssfypsskp]

@VanMoof I inquired on June 6th, but I haven't received a reply.

[VanMoof Truth @vanmoof_truth]

@vanmoofdiscount #buyerbeware

[VanMoof Truth @vanmoof_truth]

Example #127 of the @vanmoof #moofment experience. Bicycle 🚲 arrives not working and limited online chat 🧑‍💻 #vanfail https://t.co/WbpJRjxOHJ

[VanMoof Truth @vanmoof_truth]

@colmsmyth @Ricker666 @Fiido_eBike @VanMoof Not the second option 😉

[VanMoof Truth @vanmoof_truth]

Example #126 of owning a @vanmoof🚲. “Mediocre qualify for the price”. “Had quite a few things with it” #BuyerBeware #vanAvoid #vanfail

[VanMoof Truth @vanmoof_truth]

@sjenkiedejong Veel ervaringen online 😉

[VanMoof Truth @vanmoof_truth]

@yohxx https://t.co/b156MVFYo9