Vonage

Communications APIs. Unified Communications. Contact Centers. The world’s most flexible cloud communications platform. Vonage is a part of Ericsson.

[Vonage @Vonage]

🚨 The biggest fraud risk might be hiding behind a successful login.

As identity fraud grows more sophisticated, businesses need smarter ways to separate real users from bad actors, without adding friction to the customer experience.

📖 What if the strongest defense against identity fraud isn't another password? Learn how Vonage is leveraging network intelligence to help enterprises rethink authentication in the full The Fast Mode article. 👇
https://t.co/zIbsmX0q04

#FraudPrevention #IdentityVerification #DigitalTrust

[Vonage @Vonage]

Vertical Intelligence is here! 🚀

Vonage is transforming the contact center though strategic partnerships with Avaamo and https://t.co/fzI1ydm27D. Now, it's easy to deploy powerful, industry-trained AI agents for Healthcare, Financial Services and Retail directly within Vonage Contact Center (VCC).

What this means for your enterprise: ✨
🤖 Industry-Specific AI tailored for your key verticals
🔗Native integration with no added complexity
⚡Greater efficiency through automation
🌍Global ready with built-in compliance and multilingual support

Our strategic partnerships unlock smarter, faster, and more personalized customer interactions at scale. With Vonage, AI becomes part of every conversation.

Learn more: https://t.co/z6BtAKoR4a[…]-Retail-Contact-Centers/4c007c07-8785-40fe-a5e9-189c624ca122/

[Vonage @Vonage]

Got Customer Contact Week on your calendar? Here's our short guide what not to miss. ⬇️

For more info and demo bookings visit our website 🔗 https://t.co/usGLAsgfBm

🗓️ Caesars Forum | Las Vegas

Vonage Booth 302 | June 22 to June 25

[Vonage @Vonage]

@sterlinginv Hi,

Thank you for contacting Vonage. We do apologize for your experience. We would be happy to look into this for you. Please send us a private message with your Vonage account number, so we can investigate the matter. https://t.co/BRagPbd7n5

[Vonage @Vonage]

Faster carrier approvals. Richer messages. Happier customers. 📲

That's what Smobi unlocked by partnering with Vonage for #RCS.

Smobi brought rich, branded, interactive messaging to their e-commerce clients in the US — think videos, carousels, surveys, and real-time order updates — all in one message thread. With seamless SMS fallback, no customer gets left behind.

"This is only the beginning of RCS's potential as a game-changing communication channel." — Kunal Puri, Founder of Smobi 💬

👉 See how they did it: https://t.co/J9I3PkQttm

[Vonage @Vonage]

Leading in CPaaS and First in Video

We believe our 2026 Gartner® recognition highlights what sets Vonage apart — video API capabilities among the most extensive in the industry, alongside our strengths in security and AI-powered features.

Learn more. https://t.co/feLeg8IAlA

[Vonage @Vonage]

AI is powerful but...
#TrustedAI is the real differentiator.

Want to transform customer engagement with #AI? It starts by embracing enterprise-ready AI.

Vonage helps by focusing on:
🔐 Security first — addressing threats like SIM swaps, deepfakes, and voice fraud
📊 Governance that matters — using partner feedback to measure what drives value
🚀 Intentional innovation — evolving step by step to support customers and partners

Ready to join us?

#EnterpriseAI #Innovation #CustomerEngagement

[Vonage @Vonage]

@JorgeOrjue67741 Hi,

Thank you for contacting Vonage. We do apologize for your experience. We would be happy to look into this for you. Please send us a private message with your Vonage account number, so we can investigate the matter.

[Vonage @Vonage]

⚡ Next-generation customer engagement is being built through the right partnerships.

Sureshot is moving a high volume of its SMS and MMS traffic to Vonage to offer richer, branded messaging through RCS that drives higher customer interaction for more dynamic, interactive experiences and campaign performance for enterprises.

💡 What this signals:
♦️ From one-way alerts → to branded, two-way conversations
♦️ From fragmented tools → to scalable, integrated platforms
♦️ From sends → to measurable outcomes

🔧 Powered by the Vonage Messages #API, messaging becomes a faster, more performance-driven channel.
📈 A clear example of how the right partnership turns infrastructure into impact.

👉 Read more: [https://t.co/NgS8U3m1mV]

[Vonage @Vonage]

“Just add another tool” is still the default answer. 😑

But in most #contactcenters, that’s exactly what’s slowing teams down.

Fragmented systems create chaos at the agent desktop — and that’s never good for productivity.

More tools ≠ better outcomes.
Better-connected workflows = simplicity and scalability.

⛔ Stop the chaos and transform your contact center:
https://t.co/63kZmtd4qr

[Vonage @Vonage]

AI + infrastructure = a new era for voice. 🎙️

At MWC, we sat down with @awscloud to unpack how Amazon Nova Sonic and Vonage are coming together to deliver intelligent, natural-sounding voice interactions at a global scale.

From engagement to real-time trust and fraud prevention, voice is evolving into a smarter, more secure channel for business.

🎥 Watch the clip, then catch the full conversation on the @awscloud LinkedIn page.👇

https://t.co/QY3NheqUw9

[Vonage @Vonage]

6️⃣ questions to ask before you go all-in on rich messaging. (Spoiler: most teams only ask three.)

Free #guide in the link 👇 🔗
https://t.co/TegUVRHiIm

[Vonage @Vonage]

Yesterday, a fire at one of our third-party cloud provider's data centers caused a disruption to some of our services, impacting a subset of customers using the Vonage SMS API, Messages API, and Verify API.

Service has been restored for the vast majority of customers. Service for 0.5% of impacted customers is in the process of being resolved.

We know how critical our solutions are to our customers and are committed to being your trusted, reliable partner.

🔗 Learn more: https://t.co/z7vCc2JOXC

[Vonage @Vonage]

Join us for an insightful conversation with Freylersythe from the University of Miami Health System to explore how communications technology is powering a new generation of clinical research.

🔗 https://t.co/buVFtECrYx

[Vonage @Vonage]

We’re LIVE at @ServiceNow Knowledge! Don't miss our session on #AI-powered communications with ServiceNow Voice - it's happening 🗓️ May 7 at 9AM PST in the AI Innovation Zone.

Stop by and say hello!👋

[Vonage @Vonage]

We’re focused on building what’s next, investing in diverse, future-ready talent to help enable the workforce of the AI era. 🌎🤖👩‍💻 @TechRepublic @GirlsWhoCode

[Vonage @Vonage]

#RCS is the future of brand channels. Here are 4 reasons why 👇

🔗 See more proof here: https://t.co/QLTAsPvk3Z

[Vonage @Vonage]

🚕 What if your next taxi ride started in a message?

Learn how at our OMR Festival Masterclass — where Freenow by Lyft details their #RCS use for in-chat booking. It’s a quick journey with no app downloads.

👉 Give your messages a #Lyft. Register now for all the insights.

https://t.co/ZdXv8loXa7

[Vonage @Vonage]

🚀 Vonage has been named a #Leader in the 2026 @IDC MarketScape for Worldwide Communications Engagement Platforms.

💡 The IDC MarketScape highlights Vonage's “portfolio has evolved to provide requisite omnichannel customer engagement, leverage #AI-driven personalization, and automation."

🌎 The report goes on to say, “Most importantly, it has a global backbone and footprint that facilitate scale and reliability and the ability to meet enterprise requirements for compliance, security, and trust.”

📊 The outcome is clear: organizations are rethinking how they connect with customers and employees, and solutions that bring differentiated technologies that equip enterprises to deliver innovative, exceptional experiences are leading the way.

👉 Read more: https://t.co/gHnHar5ubL

[Vonage @Vonage]

🔔 Yesterday was not just a milestone, it was a signal of what’s next.

@EricssonNetwork and Vonage rang the @Nasdaq closing bell yesterday to mark 150 years of Ericsson and 25 years of Vonage innovation. 🎉

What started with a belief in accessible communication has become the foundation of a hyperconnected world. Now, we’re entering the next era, where mobile networks become programmable platforms and connectivity becomes intelligence. 🌐📡

This is what transformation at global scale looks like: powered by innovation, partnership, and a shared vision for what’s next. 🌍

Here’s to the next chapter. 🚀