William Agnew

One does not simple 'handle' a Leo #lion

[William Agnew @willsagnew]

@RealCFrampton Great doc & very authentic which came across very well. Thanks for shining the light on men’s mental health as it’s defo not talked about enough and particularly in our wee country. Great to see @Stevenward_ as well who does a fab job supporting youth in the community! 👏🏼

[William Agnew @willsagnew]

@currys @julianriot If you were that sorry you’d have actually replied to my DM already?? Another bollix move by a shambles of a company! If only @ao delivered big appliances to NI and put these Curry ones out.

[William Agnew @willsagnew]

@RyanEdmonds3 @currys Agreed.. apparently was through to their complaints team there and for the 4th time today they have left me in silence and hung up the phone. Clearly hanging up phone seems to be the ‘in’ thing. I might stop paying all my DD’s to Curry’s and make a new ‘in’ thing 👍🏼

[William Agnew @willsagnew]

@currys might as well send to you as your support Twitter is shocking!!! Maybe this time I’ll get a response

[William Agnew @willsagnew]

@CurrysServices your customer service is horrendous. On about a 13 month old tumble dryer going on fire and wanting it replaced but your ‘Service’ team would rather stay quiet on the line & hang up! Fcuking shocking service & not 1st time - how hard is it to raise a complaint 🤷🏽

[William Agnew @willsagnew]

@CurrysServices your customer service is horrendous. On about a 13 month old tumble dryer going on fire and wanting it replaced but your ‘Service’ team would rather stay quiet on the line & hang up! Fcuking shocking service & not 1st time - how hard is it to raise a complaint 🤷🏽

[William Agnew @willsagnew]

@anton_ferdinand @jjenas8 Such a real eye opener into some of the abuse faced and the fact that social media platforms don’t want to do anything about it will cost money and expose the true size of the problem. Respect for making the program! #footballtrolls

[William Agnew @willsagnew]

@O2 any chance of being able to smart someone who can actually help me sort an esim out. Absolute joke. No one has a clue!

[William Agnew @willsagnew]

@DanskeBank_UK just to let you know that one of your old properties in Comber has a fire alarm going off.

[William Agnew @willsagnew]

@PhoenixKnight @virginmedia You looking a discount from them? 🤣 They had always been awesome but this time has been shocking bud! Worst service I have ever had and that’s saying something compared to where we work 🙈

[William Agnew @willsagnew]

@virginmedia is there any chance of your complaint team getting the finger out and contacting me. The broadband Isaias I have is shocking and a joke when trying to homeschool. Either get someone on the blower or I start emailing and annoying your CEO as that might be the only way

[William Agnew @willsagnew]

@SkyHelpTeam Thanks @SkyHelpTeam at least you reply to my tweet. Still waiting for @virginmedia to reply with what they are going to do to fix it.

[William Agnew @willsagnew]

is it just me or is the service from @virginmedia absolute shite! Trying to get broadband issue sorted for 4 days and no one helps. Even getting a complaint raised is a nightmare. #sortyourshitout

[William Agnew @willsagnew]

@virginmedia So I take it by your total silence and disregard for customer service that you no longer wish to support a paying customer? When it comes time for my DD to leave I’m thinking I might just cancel it and ignore you! Wonder if @SkyUK or @bt_uk fancy a new customer?

[William Agnew @willsagnew]

@virginmedia Are you actually have a f’ing laugh here? So you want me to ask other customers etc how to fix my broadband? How about someone from the company that I actually pay a stupid amount of money to fix it?? Actually can’t even believe that’s a genuine reply. You defo work for virgin?

[William Agnew @willsagnew]

@Claretlordy @virginmedia @sky 💯 all they are interested in is the 💰. Don’t get me wrong lots of companies are the same but this one tops it all. It’s like if it’s not in an FAQ they don’t have a clue! But that’s only after you spend days getting to actually find a number to speak to them

[William Agnew @willsagnew]

@virginmedia Yes and the “tech” (if you can call them that) team have also done this after a seriously long 1 hour wait to get through. Not to mention the 2 previous colleagues on secure over the past couple of days.

[William Agnew @willsagnew]

@virginmedia There is nothing reported on this page and I have done every FAQ your page has to offer. Even done the old off & on trick a few times to no avail. At this rate I would rather go back to the shitty wifi @Sky used to offer me. It was seriously slow but at least worked!

[William Agnew @willsagnew]

@virginmedia Not sure Twitter has enough characters! In short, intermittent dropping of broadband for 4 days now. Speed testing coming out at c.70mb but yet I should have min 350. Nightmare when wrk @ home & now home schooling. Your tech team don’t have a clue and just follow useless faq’s

[William Agnew @willsagnew]

@JDhelpteam hi, I placed an order on Sunday night and got confirmation, however no dispatch details? Any ideas? Still getting plenty of marketing emails though.....