Wolfram Arnold

Staff Eng ML Infra at Cruise, working on vector search. Ex-Twitter, Timelines Infrastructure; Cortex, built Twitter's Feature Store.

[Wolfram Arnold @wolframarnold]

@ACVOTE Where can I find the Voter Information Guide online? I'm especially looking for the candidate statements. Thanks!

[Wolfram Arnold @wolframarnold]

@HVconditions Hey folks what's taking so long to open Sky Express today? Conditions were perfect all morning but I didn't see any sense of urgency to check the lift and runs. What gives?

[Wolfram Arnold @wolframarnold]

@dhh @37signals Microsoft still sells a version of the Office Suite as buy once and own forever, so does Intuit with QuickBooks. But boy do they try to goad you to upgrade every 12 months. You might get to skip a version or two but eventually you'll have to buy again.

[Wolfram Arnold @wolframarnold]

@dhh @37signals Surely, sometimes they overdid it and stuffed extra furniture in you didn't need and made the place actually less usable.

[Wolfram Arnold @wolframarnold]

@jpd While we had the pleasure "only" over virtual channels, you were the standard bearer of system integrity and best practices, never tired to repeat yourself for the umpteenth time, with courtesy and respect, to all the newbies on the TCC slack channel. #berigorous #getitright

[Barsee 🐶 @heyBarsee]

10 of the most useful websites on the internet that you’ve probably never heard of: (a thread👇)

[Wolfram Arnold @wolframarnold]

Hey @VeoMobility your scooters are useful and all but cutting power in the middle of a ride without warning just because my account balance ran to 0 is a terrible user experience. It's also an accident waiting to happen. Do better!

[Wolfram Arnold @wolframarnold]

@RohitSSJain @Twitter It's been an honor to work with you, Rohit. Best of luck for the next step. #OneTeam

[Wolfram Arnold @wolframarnold]

@whoisxun It's been great to work with you, Xun. Best of luck for your next adventure.🫡

[Wolfram Arnold @wolframarnold]

@ricardoc @Twitter Thank you, Ricardo, for all your contributions over the years. Hiring you into my team back in 2016 still ranks among one of my proudest hiring decisions. And look what became of you! All the best for your future journey.

[Wolfram Arnold @wolframarnold]

Update: After emailing the CEO in Lisbon and the head of TAP North America and not hearing back, I was finally successful communicating with @tapairportugal via Twitter DM, and they granted the refund which arrived a few days later. They made it right in the end.

[Wolfram Arnold @wolframarnold]

Trying to cancel tickets booked on @tapairportugal within 24h for a refund to my credit card seems impossible, even though their policies say it should work: https://t.co/B51DC8ZoqW Beware!

[Wolfram Arnold @wolframarnold]

I don't suspect ill-will, it seems more like disorganized IT systems that don't align functionality with published policy. Never had this type of issue with any other airline, though. Do better, @tapairportugal!

[Wolfram Arnold @wolframarnold]

So, in summary the two main issues of NordPass that had me stay with 1Password, which has worked very well for us, are: incomplete import and lack of vault sharing.

[Wolfram Arnold @wolframarnold]

I recently tried the family plan of the @NordPass #PasswordManager in comparison to the family plan by @1Password which we've used for many years. My motivation for trying NordPass was that it's an up and coming company and I like their NordVPN product.

[Wolfram Arnold @wolframarnold]

But the way customer service bickered on this and didn't take responsibility for their own issues wasn't great. In the end they made it right and I appreciate this and will chalk it up to a young company still finding its groove.