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@khelmart I order Badminton Shoes from Khelmart, amount got debited from my card yet the status is pending in your website! Look into the matter ASAP, since its pathetic to show “Something Went Wrong” after successful payment is made!
@AmazonHelp So you poor people are as helpless as me I see that! But the KYC for credit card is done by @amazonIN not @ICICIBank AFAIK. @ICICIBank_Care can you please coordinate a bit with @AmazonHelp It's not just me, but a lot of your customers are facing the same issue!
@amazonpay@AmazonHelp request your immediate and necessary help on this. Please don't paste the same toll-free number of @ICICIBank_Care . They don't give a damn!
@amazonIN This issue is happening consistently! I too had to face this for months before getting resolution! Why do you even promote Amazon Pay ICICI Card if you can’t fulfill customer demands! @ICICIBank_Care Your service is pathetic
@amazonIN@amazonpay the status of my ICICI credit card application has been the same as given in the image since July 2019. Will I ever get a proper service from your team? How long shall I wait to get one even after submitting all the documents? @AmazonHelp
@ICICIBank_Care Your team listens to the issue and the advices to send some documents to fix the issue! Even after sending the documents, they keep mailing that “Your Application is on hold” and the ask for sending documents again! The process continues! #CustomerHarassment
@ICICIBank_Care You do get in touch and iterative the same problem statement over and over agin rather than fixing the issue! Even after 2 Times verification, your team doesn’t even care to see why is a customer complaining! Everyone’s time has value, understand it @ICICIBank@ICICIBank_Care
@ICICIBank_Care@ICICIBank Why is your team so reluctant on checking the details and verifying them? I sent documents over 4 times, yet I receive the same response from your team! If you don’t intend to provide Credit Card, stop customer harassment by seeking KYC docs!
@AmazonHelp I called more than a dozen times! The number is not even a proper customer care number since it doesn’t have the option to talk with Customer Care executive! All they do is take the number and tell to wait 2 working days until they call back! But doesn’t happen! @ICICIBank_Care
Even after raising the concern there is no proper resolution or escalation till now @ICICIBank_Care@ICICIBank Is this the way you deal with your customers! You keep on conveying the reason of failure rather than fixing the issue you created at the first place!
@amazonIN@AmazonHelp Initiative of Amazon Pay ICICI Credit Card is good, but the service provided by you and collab with @ICICIBank@ICICIBank_Care@icici is very poor. After 3 months of application, I still didn't receive the card. I was promised that it will reach by 10 days
@AmazonHelp I called more than a dozen times! The number is not even a proper customer care number since it doesn’t have the option to talk with Customer Care executive! All they do is take the number and tell to wait 2 working days until they call back! But doesn’t happen! @ICICIBank_Care
@amazonIN@AmazonHelp Initiative of Amazon Pay ICICI Credit Card is good, but the service provided by you and collab with @ICICIBank@ICICIBank_Care@icici is very poor. After 3 months of application, I still didn't receive the card. I was promised that it will reach by 10 days
@AmazonHelp@amazonIN Is this the way to treat your Prime Customer? Why can't your team coordinate with @ICICIBank and provide the card within the promised duration? Also, @ICICIBank_Care doesn't respond to customer queries are keep procrastinating! So sad