@DVLAgovuk Thank you for your reply Caz - we would indeed persevere if there were any chance of getting through. I have been calling @DVLAgovuk regularly at various times of day for over three months and I have never had a call answered. This essential government service is not functioning.
@pinkmonkeygin@jenna72964324 I remember that - we even have an outdoor Christmas tree on our porch named after it! Like the one in the TV series, it neither sings nor rings!
@JoeShute Armitage the rat in David Walliams' Rattburger: "With a tiny pink twitching nose, furry ears and huge, deep, hopeful eyes, this was a rat that could win first prize in a vermin beauty pageant."