George Allen

[George Allen @AllenDougallen]

@Barclays struggling to contact you to book an appointment to verify my ID for a new account. Please help!

[George Allen @AllenDougallen]

@virginmedia I have just found out my wife and I have been paying for a credit agreement which ended 19 months ago 😡. You have stolen over £1000 from us by breach of contract. I can’t even speak to anyone - please DM me so I can discuss this with your accounts team. @TheFCA

[George Allen @AllenDougallen]

@seetickets why can’t I email you or find anywhere on your website where I can contact you prior to placing an order ? Please advise.

[George Allen @AllenDougallen]

@BikeClub_UK - live chat not working; phone number says to go to live chat or request a call back which isn’t an option; no one’s answering emails or responding to tweets! #customerservice
#badcustomerservice
#servicefail
#unhappycustomer
#bikeclub_uk
#poorsupport

[George Allen @AllenDougallen]

@BikeClub_UK I emailed you last week and you haven’t replied. Your website says you will reply within 1 day. Why is there no contact number on your page ? Please get in touch with me

[George Allen @AllenDougallen]

@ibisHotels_FR I did what you asked and emailed your customer service address but have heard nothing back???? Are you really interested in customer service or just pretend you are ???? #abta #customerservice #holidays

[George Allen @AllenDougallen]

@ibisHotels_FR Thank you

[George Allen @AllenDougallen]

@ibisHotels_FR I don’t understand it - how can you take my payment if I’m not there and then tell me that to cancel it is more than it cost to book it! I just need to change the date due to work commitments. Please advise. #hotelreview #Googlereview #CustomerExperience #millau

[George Allen @AllenDougallen]

@Mattallwright @jsjallen Thank you for looking out for my baby brother Matt 👊

[George Allen @AllenDougallen]

@Aerobergerac @Bleu_Perigord @SO_Dordogne @CCIDordogne @F3Perigords Why? I have family there and want to know what’s happening pls

[George Allen @AllenDougallen]

@Flowerfred @Aerobergerac !?!! Update pls

[George Allen @AllenDougallen]

@easyJet - how do I get my voucher password? Nothing in the email and they run out on 31 July !? Please help asap

[George Allen @AllenDougallen]

@BCPCouncil My advice to you @BCP would be simple - reschedule the collections. After sunset empty the bins. Beaches are empty and gulls get less time to mess the beach up. That way the bins are ready for the droves of tourists and our beaches and seas are better protected. Thoughts ?

[George Allen @AllenDougallen]

@BCPCouncil - what is happening here ? During half term how are you not collecting litter every day. Twice a day! Seagulls have ruined this bin overnight and now you’re lack of public bin collection has caused this on a blue flag beach 😡. #climatechange #sandbanks #poolebeaches

[George Allen @AllenDougallen]

@AskNationwide when can I expect my money for switching accounts ?

[George Allen @AllenDougallen]

@lufthansa I am still waiting on a refund for my lost baggage which occurred on 01 April. I submitted the refund on 12 April and I still don’t have it. When is it likely to be refunded ?

[George Allen @AllenDougallen]

@lufthansa - why hasn’t my baggage refund been sorted ? It’s been 2 weeks since you told me the refund had taken place. Really making me think twice about booking with you again…….#complain #CAA

[George Allen @AllenDougallen]

@lufthansa can you please pay me my refund from 12 April!! 😡

[George Allen @AllenDougallen]

@BritishGasWatch Bloody madness - there CS and website is awful. Never works. It took my 71 year old mum 8 months to be able to log on to her account. She didn’t have a bill for 8 months and was panicking. Each time we logged in they didn’t have any energy details associated to her account.

[George Allen @AllenDougallen]

@BritishGasHelp I want to set an account up. All I get is an error message. Thanks for telling me what went wrong ! Someone please set me up. Last week Lydia, your agent said she’d emailed me. Total lie. You should be ashamed @BritishGas your customer service is disgusting

[George Allen @AllenDougallen]

@BritishGas @BritishGasHelp - I literally can’t understand how your website is so bad. It never works for one reason or another. Ironically I am trying to set up an account for a new house so I can arrange to switch suppliers to @edfenergy because @BritishGas your tech is awful