British Gas Watch

Monitoring British Gas' appalling customer services operation - so you don't have to.

[British Gas Watch @BritishGasWatch]

😱 👇
https://t.co/JeVXIMaMjQ

[British Gas Watch @BritishGasWatch]

OMG! 👇

https://t.co/kInjiN5frI

[British Gas Watch @BritishGasWatch]

😱 👇

[Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 @dawniedavidson]

Seriously hoping my smart meter isn't working properly or I am paying for the entire village @BritishGas @BritishGasHelp 😳😳

[British Gas Watch @BritishGasWatch]

👀 👇

[Tony Leonard @tony_leonard2]

Had the worst help centre call ever, been waiting for three years to have a new smart meter, only to be told, we can’t help today, call back next week?
@BritishGasHelp I’ll find a new supplier don’t worry, bet your shareholders will be happy

[British Gas Watch @BritishGasWatch]

Look! 👇

[Julesdq #FBPE 3.5% 🇬🇧🇪🇺🇫🇷🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 @julesdq]

Good morning @BritishGas @BritishGasHelp Your friendly reminder that today is the day you promised to action my elderly mum’s refund of her money you’ve been withholding for a month now. Third time of asking, two previous times her request ignored so third time lucky we trust!

[British Gas Watch @BritishGasWatch]

Oh look! 👇

[Michael G @mikeyagray]

@BritishGas my mum just had her appointment to have a gas meter looked at and changed for the 3rd time today. Your tweeter page for helping customers hasn’t been used in over a year and when she tried to rebook so got cut off. To treat the elderly this way is unacceptable.

[British Gas Watch @BritishGasWatch]

👇👇👇

[Aimee @iitsaiimee]

@BritishGasHelp Hi, we are opted in to the peak save Sundays but instead of money being credited to our account it’s being taken off?! Can you please explain!

[British Gas Watch @BritishGasWatch]

Oh - look! 👀

https://t.co/wnD0ETjYno

[British Gas Watch @BritishGasWatch]

‼️ 'British Gas to have ‘no excuse’ for not helping customers under new Ofgem rules'👇

...as if British Gas and CEO Chris O'Shea give a toss about @Ofgem warnings! 🤣🤣🤣

@proactive_UK
#BritishGasGrifters
#BritishGasFail

https://t.co/zbQrgeLxfu

[British Gas Watch @BritishGasWatch]

‼️ New blog by 'Annoyed Steve'! 👇

This time from inside the recent British Gas / Centrica AGM - the one where CEO, Chris O'Shea nailed his HUGE £4.5m pay package.

No one asked a question about it! 👀

Read here 🔗 https://t.co/D3K29uJUMw

#ITS_NOT_OK_OSHEA
#BritishGasFail

[British Gas Watch @BritishGasWatch]

@JanetFJack74617 👍

[British Gas Watch @BritishGasWatch]

@SocialistSte66 💪

[British Gas Watch @BritishGasWatch]

💻 Great to see the Centre for Investigative Journalism summer conference highlighting the exposés around the British Gas pre-payment meter scandal.

What an awful company! 🤮

@cijournalism
@pmorganbentley
@deankirby_

#BritishGasGrifters
#BritishGasFail
#cijsummer

[British Gas Watch @BritishGasWatch]

‼️ New blog by 'Annoyed Steve'! 👇

This time from inside the recent British Gas / Centrica AGM - the one where CEO, Chris O'Shea nailed his HUGE £4.5m pay package.

No one asked a question about it! 👀

Read here 🔗 https://t.co/D3K29uJUMw

#ITS_NOT_OK_OSHEA
#BritishGasFail

[British Gas Watch @BritishGasWatch]

@ofgem @EnergyUKcomms @energynetworks While @ofgem is busy with virtue-signalling nonsense such as this, British Gas is riding rough-shod over customers.

Make no mistake - Ofgem is asleep at the wheel.

We need a new regulator.

We need one that actually does its job.

[British Gas Watch @BritishGasWatch]

‼️ This is disgraceful by British Gas! 👇

@CMAgovUK / @Ofgem - FIVE YEARS is unacceptable.

British Gas are stopping customers making informed judgments about their usage and switching suppliers.

This grifting needs a joint investigation!

#BritishGasGrifters
#BritishGasFail

[lauren kerwood @laurenkerwood]

@BritishGasHelp FIVE YEARS, of not being able to monitor my usuage, multiple promises it's being fixed, and the coincidence of the
" You are not paying enough" text every single month, funny they have taken away my ability to check this.

[British Gas Watch @BritishGasWatch]

@LouHardy18 @BritishGasHelp @BritishGas @Dyno_Rod_South #BritishGasGrifters
#BritishGasFail

[British Gas Watch @BritishGasWatch]

‼️ If you're toying with switching to British Gas, heed Alex's warning 👇

#BritishGasGrifters
#BritishGasFail

[Lexie @ppkp01]

@BritishGas I was sent an email with my new tariff for the year £2847.92 and in the same day got a bill for 2 months electric use £2682.94! How does that make sense?! Absolutely shocking customer service! Been trying to change to a prepay meter for 6 months now!!

[British Gas Watch @BritishGasWatch]

‼️ Don't waste a second, Roger - switch today!

British Gas are utterly useless.

They treat customers with contempt.

Join the #BritishGasExodus! 👍

#BritishGasGrifters
#BritishGasFail

[Roger Stone BEM @nantlais_mostyn]

@BritishGasHelp
You suggest contacting you on Live Chat. I tried three times without success. Are you keen to retain my business? Or shall I migrate to a different supplier?

[British Gas Watch @BritishGasWatch]

⚠️ We have a message for British Gas about their useless smart meters...

If you agree - like or retweet! 👇

#SortItOut
#BritishGasGrifters
#BritishGasFail