@backstreetboys@barclayscenter@Ticketmaster I'm having a hell of a time getting info on what time we have to be at the venue for vip m&g tomorrow! No emails and No one seems to have a clue at ticket Master or the venue! Just get bounced around...Help!!! #DNAWorldTour
@jpiersonCOMI610 This was very insightful. Having a team in place to foresee potential risks and handle them promptly when they do arise is so important for a company in this day and age with the increasing use of social media. It seems as though most companies are starting to catch on to this.
@apr1l_mae_june It's incredible that many companies still haven't learned from these past mistakes. One takeaway I felt stuck out was the need for 24/7 monitoring of social media. Crisis situations dont happen on just a 9-5 basis and handling these issues fast is so critical
@Crystal_DF This was a very insightful read. The first tip regarding taking the emotions away before addressing the issue is crucial. It's so easy to jump head first into a negative situation, and often make it worse, when we act out of emotion.
KFC handles crisis with a basketball team like strategy โCoach at the top, to draft players and call the shots; everyone on the bench ready to go in; and the players on the court, determined by their specialty and the game situation.โ #COMIS19 https://t.co/0OIApQQSW4
@EvelynFernandez It's definitely a touchy subject. In just looking through the meme accounts I follow on social media, I see so many repeat posts with no mention of the original creator. Do people want to take credit for someone else's work or do we share so easily that its hard to keep track?
@ColleenKopchik I really like @Gap's approach to their policy. It takes into consideration their employee demographic and keeps it simple and clearly spelled out while not making it too "legal" or open to interpretation.
This is an interesting read on how fraudsters are using Telegram bots to automate their business of hacking. Check it out #COMIS19 Social Media: The New Public Square for Fraudsters - Security Boulevard https://t.co/Ge55pcz542 via @securityblvd