It's not being heavily reported in the media, so please do let people know about this.
Empower them with the stats they need to talk to their friends, to alert their neighbours, to complain to their MPs.
It can't go on like this.
\ENDS
@easyJet Still waiting for expense claim review: flight cancelled on 24th May. Claim submitted immediately, heard nothing, told to re-submit as there had been a technical error : did so (07/06) Waited patiently for 28 days : today is the final date for review : not holding my breath!
@easyJet Re-submitted expense claim for BA flight we had to pay for after EJ cancellation. Agent on social media messenger told me the claim had been rejected (but not why), I then get an email saying it had been rejected due to a technical error! I have re-submitted : fingers crossed!
@easyJet Utterly shocking customer service! I only found out our expense claim had been rejected by resorting to social media. Still not exactly sure what information is missing. Have been told to fill out another form .... so that can be rejected??
@easyJet Apologies not enough! Compensation/reimbursement required! Applied for compensation for a canx flight : received email saying ‘refused’, due to the reason for the flight canx not being one they are obliged to pay out for! We don’t even know why the flight was canx! Shocking!
@easyJet@easyJet_press@SimonCalder@Flight_Refunds
What on earth is going on? Shameful disregard for human beings, both customers and staff. Using every excuse to avoid paying compensation or reimburse expenses for new travel/flight bookings made!