Charles Mah

Chief Customer Officer of iCIMS, Advisor, Product Strategist and Talent Leader. Databricks, Workday and SAP Alum. #digitaltransformation (views are my own)

[Box @Box]

Tune in now to see our latest product innovations in action at #BoxWorks 2022! https://t.co/uC9WvcnmU8

[Tim Cook @tim_cook]

We believe privacy is a fundamental human right, and the best technology is one that people can trust. At Apple, we’re constantly innovating to give our users more control over how their data is used and the choice with whom to share it. #DataPrivacyDay

[Charles Mah @CCharlesMah]

@nstevenlucas Great point and it’s also about treating everyone like a customer. Most likely that declined candidate is a customer of your product or service. Employers with customer centric mindsets will win.

[Charles Mah @CCharlesMah]

Great perspective as usual from @rwang0 . It’s still early and @coinbase is just getting started. #cryptocurrency #Bitcoin

[R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT @rwang0]

MyPOV: It's better to bet early on crypto. @coinbase #cryptocurrency #bitcoin

Speaking with @teamcavuto @foxbusiness

https://t.co/8wgAjZoGo4

[R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT @rwang0]

MyPOV: It's better to bet early on crypto. @coinbase #cryptocurrency #bitcoin

Speaking with @teamcavuto @foxbusiness

https://t.co/8wgAjZoGo4

[Charles Mah @CCharlesMah]

@chrisyeh Thanks for the share. Just red hot from seeing another posting from someone claiming you can be dead in 5 years if you took the vaccine. I told the person they must be lucky to have hopped on the DeLorean with Doc to 2026 to find out.

[Charles Mah @CCharlesMah]

Great viewpoint from @rwang0 . A lot going on, that's for sure...

[R “Ray” Wang 王瑞光 #Cupertino #AI #Energy R.NFT @rwang0]

MyPOV: what's up with the market, that ship in the suez and banking stocks, vaccines vs variants, and more

@cheddar @KristenScholer

https://t.co/YxagUjrUlc

#bigtech #banking #markets #ruletheworld #digitalgiants

[Charles Mah @CCharlesMah]

Some great wisdom from @levie

[Aaron Levie @levie]

The best part of building software is the job is never done. Since starting Box, I don’t think I’ve ever left a customer conversation where this isn’t something new left to go do. Build the future, listen to your customers, repeat.

[Charles Mah @CCharlesMah]

@jjersin Congrats!

[Charles Mah @CCharlesMah]

@rwang0 Happy Lunar New Year!

[Harvard Business Review @HarvardBiz]

People develop true brand affinity when they feel like they're part of a community. https://t.co/Deb40Oc56S

[Kirsten Green @kirstenagreen]

Diverse teams are stronger teams - make your board room high impact! ⁦@AllRaise⁩ launches Board Xcelerate to diversify the boards of high-growth tech companies | by All Raise | All Raise | Feb, 2021 | Medium https://t.co/Su0uKoCB5w

[Charles Mah @CCharlesMah]

Great chat so far in #Clubhouse

[andrew chen @andrewchen]

🚨 Marc and Ben on clubhouse rn!

[Charles Mah @CCharlesMah]

@ValaAfshar is so right on this. Everyone needs to think about this.

[Vala Afshar @ValaAfshar]

Customer service is not a department.

[Charles Mah @CCharlesMah]

Love @levie push on workflows with Box Sign. Congrats

[Charles Mah @CCharlesMah]

@stevesi Interesting that people do pay attention to the books. Someone asked me why One Strategy.

[Charles Mah @CCharlesMah]

Here is the @icims 2021 Workforce Report. Hiring is back, but employers will need to offer customer-driven experiences to attract and engage talent.

https://t.co/aqtUmemQ3X

#talent #hrtech #Jobs #employers #talentacquisition

[Charles Mah @CCharlesMah]

Rings true to the amount of work yet to be done.
#BHM #networks #diversity

[TED-Ed @TED_ED]

"Ultimately, you judge the character of a society, not by how they treat their rich and the powerful and the privileged, but by how they treat the poor, the condemned, the incarcerated."
#BHM https://t.co/dQrqj0eQC2

[Charles Mah @CCharlesMah]

Doing the hard thing, by creating customer-driven experiences for all talent - hired or not is the right thing to do. For diversity, for equity and for business success.
#Hiring #TalentManagement #HumanResources #strategy #diversity #talent

[Charles Mah @CCharlesMah]

I see a lot of tech about matching candidates to hires. Wonder why there aren’t more apps focused on helping people who aren’t hired feel like customers?
#Customer #experience #talent #cloud #HRTech #humanresources #recruiting #VentureCapital