Caroline Ruddick

Marketing & advertising executive with a passion for learning & laughing. Enthusiastic traveller & parent. Views are my own

[Caroline Ruddick @CarolineRuddick]

For @David_Ruddick’s birthday we couldn’t go to #NYC so we got #lycheemartinis from @Go_Cartini and looked at the #canvas #greatcocktails

[Caroline Ruddick @CarolineRuddick]

@IndustryGovAu @business_gov_au Great to see

[Caroline Ruddick @CarolineRuddick]

@BrandDNA That is scary and concerning

[Caroline Ruddick @CarolineRuddick]

@BrandDNA Thanks for the tip xx

[Google Cloud @googlecloud]

Your Invitation to Google Cloud OnBoard - Big Data & Machine Learning. Register Now & ❤️ for updates.

[MuleSoft @MuleSoft]

We surveyed 650 IT leaders to bring you 2018's top digital transformation trends and challenges. See what they said. https://t.co/tHPZCNHlLH

[Caroline Ruddick @CarolineRuddick]

@Optus Mike - it has been addressed finally. In total it has taken 3 trips to a store and 2 hours in stores getting this addressed. Not happy. Thanks for following up.

[Caroline Ruddick @CarolineRuddick]

@TimReedMYOB @theage @AFL I agree. #gopies!

[Caroline Ruddick @CarolineRuddick]

@BrandDNA Similar to Friday night drinks, just that food is also involved

[Caroline Ruddick @CarolineRuddick]

Thanks @damianfrancis for having me. It was fun! https://t.co/wcHlC7P5QA

[Damian Francis @damianfrancis]

@CarolineRuddick from Latitude Financial presents the afternoon keynote at #MumbrellaFinance. Did Alec Baldwin shift the needle for them? We're about to find out...

[Caroline Ruddick @CarolineRuddick]

Josh kicked the ball with the Minister for Sport, @johnerenmp at the Real Madrid World of Football Exhibition #RMWOF

[Caroline Ruddick @CarolineRuddick]

Opening night interview with Alvaro at Real Madrid World of Football Exhibition #RMWOF

[Caroline Ruddick @CarolineRuddick]

@DrofroP @Telstra @Foxtel What a debacle. Same issues in 2007 with @Telstra - spoke to >20 people in >14 hours over several weeks, went to Optus for 11 yrs. Same incompetent service!

[Caroline Ruddick @CarolineRuddick]

Escalated 3 times - @Telstra and told I will hear back 24 - 48 hours. Call again at 52 hours - no explanations! https://t.co/U6FNN4oOC2

[Caroline Ruddick @CarolineRuddick]

So @Telstra have asked twice “how did they do?” “0”. service commitment for internet/phone bundle - April 26th. First 3 weeks I had 5 calls and 4 visits. Now 4 weeks without internet. This week another 4 calls, spoken to approx 12 individuals for nearly 6 hours. Still no internet

[Caroline Ruddick @CarolineRuddick]

@Telstra @David_Ruddick Iain we aren’t either - it’s repeatedly escalated then ignored. Your Philippines Call Centre agent threatened not to help when I said I would speak to the Ombudsman. I have lodged with the Ombudsmen and lodgement email said keep working with the provider

[DavidRuddick @David_Ruddick]

@telstra how about you work on providing a service rather than spend hundreds of thousands of dollars on slick marketing campaigns that are meaningless? Absolutely disgraceful and shameful.

[DavidRuddick @David_Ruddick]

@Telstra so we have been having ongoing ridiculous hassles with @telstra and tonight a Telstra person essentially “taunted”us when we said we would involve the Ombudsman....what a disgrace. I’m sure the Ombudsman will find that interesting to know.

[DavidRuddick @David_Ruddick]

I see all the fancy slick adds on TV for @Telstra and can’t help but be infuriated when I reflect that we live in an inner eastern suburb of Melbourne and @telstra will not come out to connect our phone and internet despite all the infrastructure being in place for weeks.

[Caroline Ruddick @CarolineRuddick]

@Telstra Don’t worry Iain - I will be telling everyone continually until this is fixed

[Caroline Ruddick @CarolineRuddick]

@Telstra Hey it’s taken two business days every 2 business days since the last visit on Wednesday May 9th. What’s 2 more?