Charlie Isaacs

VP, CTO for Customer Connection at @salesforce - I help Connect Customers and their Products. #Ally #IoT #Diversity #STEAM #Inclusion #Grateful HAM AD6IK He/Him

[Charlie Isaacs @charlieisaacs]

“If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do… you have to keep moving forward.” - Dr. Martin Luther King, Jr.

I might be crawling at the end of the parade route, but I will be marching with fellow Salesforce Employees in Washington DC tomorrow, January 19!

We will be huddling together like penguins...

#Ohana

#MLKDayDC

#MLKParade2026
See you there?
https://t.co/oUX0sW8CAD

[Elitsa Krumova @Eli_Krumova]

📌 9 AI Skills to Master in 2026 🤖🔥

CC @enilev @Khulood_Almani @Ronald_vanLoon @mvollmer1 @Mack1510019 @Fabriziobustama @TansuYegen @TanyaSinha_ @c4trends @RagusoSergio @FrRonconi @GlenGilmore @baski_LA @sonu_monika @Shi4Tech @JimHarris @EvanKirstel @sallyeaves @enricomolinari @pierrepinna @pascal_bornet @ipfconline1 @globaliqx @SpirosMargaris @KanezaDiane1 @AlbertoEMachado @AstridLavalette @anand_narang @kashthefuturist @devbhatt72 @EstelaMandela @jeancayeux @Sharleneisenia @pchamard @RLDI_Lamy @KirkDBorne @HaroldSinnott @AndrewinContact @andresvilarino @BenjQEC @sulefati7 @XavierAncelin @bimedotcom @MargaretSiegien @AnthonyRochand

Via @AIUpdatesX
#AI #LLM #ArtificialIntelligence #futureofwork #digitaltransformation #tech #TechTrends #EmergingTech

[Marc Benioff @Benioff]

Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless 360. Faster builds, agentic everything. 🚀
#Salesforce #Agentforce #AI https://t.co/g67TxpNIpT

[Charlie Isaacs @charlieisaacs]

What happens when AI changes from a tool you go to, to a presence that’s already there? 
Ambient intelligence is supercharged with a headless architecture and the Salesforce AI Research team is building on that foundation. #ArtOfTheActual https://t.co/lLNxiRxDKh

[Charlie Isaacs @charlieisaacs]

@tim_cook Nice!

[Charlie Isaacs @charlieisaacs]

Have you tried @salesforce #Headless360? 🤣
@CommerceCloud @ServiceCloud @SalesforceforIT @agentforce

[Brett Adcock @adcock_brett]

Head testing

[Charlie Isaacs @charlieisaacs]

Zahra: “Enterprise AI only works when there’s a trust layer protecting you from the untrusted internet-trained LLM’s that Janusz was talking about. Enterprise data needs to be grounded on trusted data with the appropriate guardrails applied.”

[Charlie Isaacs @charlieisaacs]

AI Panel kicking off at Brunel University of London

[Charlie Isaacs @charlieisaacs]

IMO at this stage it doesn’t matter how many tasks it will perform. The objective should be to find a task that results in ROI. If companies can save money, especially on dangerous, dirty or dull tasks, then this will bring success. FigureAI is generating real ROI. Their platform and methods are solid, the brains will catch up.

[Charlie Isaacs @charlieisaacs]

I found a stow-away in my luggage on my trip to London. Ok maybe two.

[Marc Benioff @Benioff]

🍹Saasparillas flowing, saaspocalypse in full swing 😂
We’re getting sassy with unstoppable momentum.
Salesforce just dropped an absolute monster Q1:
📈 Record revenue: $11.13B (+13% YoY)
💰 Operating cash flow: $6.7B
🤖 Agentforce ARR just crossed $1B
Combined with Data 360 and Informatica, we’re now at $3.4B in AI + Data ARR.
We’re not just talking about the agentic future — we’re delivering it. The #1 Agentic CRM, powering the shift to agentic enterprises at scale.
The momentum is real. The future is unstoppable. 🔥
#Agentforce #Salesforce #AI #EnterpriseSoftware

[Charlie Isaacs @charlieisaacs]

Good morning Annapolis!

[Marc Benioff @Benioff]

Our first $11.1 B quarter - we have always loved the 1-1-1 model. It’s a sign? $6.7B operating cash flow, raised revenue guidance $45.9-$46.2B, 34.3% operating margin, & processed 28.6 trillion tokens — up 152% QOQ — & converted them into 3.8 billion Agentic Work Units for our customers, up 111% QOQ. Another 1-1-1, just sayin. Mahalo to the entire Ohana! ❤️ @PledgeOne

[ET NOW @ETNOWlive]

The Interview With Ayesha Faridi

“Not making a decision is a decision itself.”

Vala Afshar decodes the rise of the Agentic Economy — where AI agents are reshaping jobs, companies, and even decision-making itself.

Is your organisation already behind?

Full interview on Friday @ 3.30 PM

@AyeshaFaridi1 @ValaAfshar @salesforce

[CNBC-TV18 @CNBCTV18News]

My personal belief is you can't lose by betting on India. A $5 trillion economy by next year, by 2030 a trillion dollar digital economy. That digital economy is growing two times faster than any other sector in the country, says @ValaAfshar, Chief Digital Evangelist, @Salesforce

In a conversation with @ShereenBhan, Afshar discusses why betting on India may be one of the strongest long-term technology plays globally.

Watch: https://t.co/UH38cMbOqE

#IndiaAI #ArtificialIntelligence #GlobalDialogue #Salesforce #AI #IndiaEconomy #Technology #DigitalEconomy #Startups #cnbctv18digital

[Charlie Isaacs @charlieisaacs]

"John Taschek’s '12 Rules for Agentic Transformation' focuses on something far more consequential: what it will take to operate agentic systems responsibly at enterprise scale."
@jtaschek
https://t.co/i0lmlXVchH

[Eric Dreshfield (He/Him) @ericdresh]

Here’s @charlieisaacs on the keynote panel of @dreaminindata taking about the “Art of the Actual”…not the “Art of the Possible”

[Brett Adcock @adcock_brett]

We just wrapped what began as an 8-hour challenge - and it ran for 200 hours without a failure

Shoutout to the team for the hardcore engineering behind F.03 and the robust Helix models powering it

[Marc Benioff @Benioff]

Welcome Agentforce Coworker. 🤝
Your new AI teammate is now inside every Salesforce search bar. It doesn’t just find things — it works with you. Agentforce now instantly taps into your CRM data, workflows, customer history, opportunities, and cases… then takes action in real-time.
❌ No copy/paste
❌ No tab hunting
❌ No context switching
Just ask. Act. Close faster. 🔥
Plus, build custom agents that run natively in Slack, Teams, and mobile. Available today for every Agentforce customer. We went from internal dog fooding to your hands in record time. The pace at Salesforce is absolutely WILD right now ⚡️Be a Trailblazer — turn yours on today! 👇

[Andrew Russo @_andrewrusso]

@nicolecariello @Benioff @salesforce @agentforce @SlackHQ I just went in setup, searched “Ask Agentforce” in the quick find, and clicked Turn On.