Alex Kent

Helping business leaders achieve the extraordinary

[Alex Kent @DrAlexKent]

@ClubQuarters - I have been trying to sort out an issue with my loyalty account for 10 days but nothing is happening. How do I escalate this issue?

[Alex Kent @DrAlexKent]

@PensionsOmbuds I submitted a complaint to the @PensionsOmbuds in March 2023 and still have not received an Ombudsman’s Determination despite indications it would arrive last month #notfitforpurpose

[Alex Kent @DrAlexKent]

@lloyds - Weeks ago the Financial Ombudsman found in my favour on a complaint about my sharedealing account. However Lloyds have not resolved the complaint as directed by the Ombudsman. Why?

[Alex Kent @DrAlexKent]

@bppulseuk - I contacted you on the 28 June via your website about getting an invoice for a charging session at one of your chargers on that date. As yet no reply.

[Alex Kent @DrAlexKent]

I have sent all the details by DM. Separately I hear that it can take up to 28 days to delete the hacked talktalk email account. Why is it that @TalkTalk can’t act more quickly as people are still receiving scam emails.?

[Alex Kent @DrAlexKent]

@TalkTalk - you seem incapable of taking down a hacked talktalk email account which was reported some days ago. This delay may result in more people being scammed by the hacker. How can this be resolved?

[Alex Kent @DrAlexKent]

@TalkTalk Done!

[Alex Kent @DrAlexKent]

@JustinWelby - Your 5 Dec House of Lords speech was in my view tone deaf, lacking humility and disturbing. Why have you prolonged the effect on victims by not leaving your post immediately after you had resigned?

[Alex Kent @DrAlexKent]

@giffgaff Is that the case if my giffgaff SIM card is around 4 years old?

[Alex Kent @DrAlexKent]

@giffgaff - how do I confirm my existing giffgaff sim is 4G enabled?

[Alex Kent @DrAlexKent]

A call for Justin Welby to resign. - Sign the Petition! https://t.co/S2ykmx9Q7e via @UKChange

[Alex Kent @DrAlexKent]

@Checkatrade - I had to make a claim against the #Checkatrade guarantee and was told the outcome would be advised within 7 working days. That has expired and I haven’t received the decision.

[Alex Kent @DrAlexKent]

@AlisonEBennett - The original email was sent on 21 August, followed by a further email on 9 September. I then complained to your party leader on 17 September about not even receiving an acknowledgment from you. No responses to any of these three emails have been received.

[Alex Kent @DrAlexKent]

@AlisonEBennett - Why are you not responding to this constituent’s request to
forward a complaint to the @PHSOmbudsman, something only one’s constituency MP can do. I have already contacted you 3 times about this.

[Alex Kent @DrAlexKent]

@Support - An incorrect birthday was entered on another of my X/Twitter accounts and I am now locked out of that account. I can’t access the form referred to in the attached screenshot.

Please help me get back into the account.

[Alex Kent @DrAlexKent]

@X - An incorrect birthday was entered on another of my X accounts and now I can’t access the account.

How can I regain access again please?

[Alex Kent @DrAlexKent]

@las2lam @bppensioner @bp_plc I don’t believe it can be that document. Why? Because inflation was exceptional in 2022 and 2024, far exceeding 5% yet BP rejected discretionary increases requested by the Trustees.

[Alex Kent @DrAlexKent]

@WSCCNews @PeteBradburyClr How is the hydrogen generated for these buses? If it’s ‘blue’ hydrogen then there may be little or no environmental benefit.

[Alex Kent @DrAlexKent]

@bppensioner Regarding the campaign’s use of social media, position is crystal clear. The campaign does not associate with any form of personal attacks on bp staff or indeed other people. #BP and bp staff should understand this position.

[Alex Kent @DrAlexKent]

@bppensioner 🥲 By repeating erroneous and #misleading information, @bp_plc has missed the opportunity to resolve the #pension #crisis. The information session was a scripted TV programme rather than a proper debate with pensioners and their representatives.