Robert James

RAF EM/PHEM Consultant. Interests: acutely sick patients, cricket, squash and rugby. Newly obsessed with tennis - probably too late for a career change. 😥

[Robert James @EmergencyDoc209]

@VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!

[Robert James @EmergencyDoc209]

Pleased that our article about English EDs’ ability to respond to a major incident has been published in @EmergencyMedBMJ. Concerned that only 15.5% of ED self-report as prepared to respond, however. https://t.co/vNdhGPhDc5 @Triagemonkey
@RCollEM @RCEMpresident @DefProfEM

[Robert James @EmergencyDoc209]

@Deliveroo after receiving cold, inedible food you wouldn’t refund my premium delivery fee. Warm food should be part of routine delivery, let alone premium delivery.
I think it’s important everyone knows that premium delivery is an empty promise. I won’t be using you again.

[Karim Brohi @karimbrohi]

As the NATO summit gets underway in Washington DC, the Chair of NATO COMEDS, Major General Tim Hodgetts, opens the Defence Medical Services' Non-Compressible Haemorrhage Symposium in London.

As far as we've come, we need a revolution in trauma care if we are to survive what's to come. (My words)

[Robert James @EmergencyDoc209]

@TheCRMNinja @we_are_sungod Thank you. The problem is I’m not making a warranty claim, I never received the goods…

[Robert James @EmergencyDoc209]

@we_are_sungod @williamsf1 Do you respond to their customer services enquiries in a reasonable time scale. I’ve tried four different modalities to contact you and no response for over a week…… Totally unacceptable!

[Robert James @EmergencyDoc209]

@we_are_sungod I have tried to contact you by e-Mail, customer services bot & insta. You’ve not responded. I have a problem with an order, not of my making. You are failing to demonstrate any vestige of decent customer service. Please contact me so we can resolve the problem.

[Robert James @EmergencyDoc209]

@we_are_sungod I’ve sent you two contact forms, which promised a response within 24 hours. This was 4 days ago. Please can you get in touch?

[Robert James @EmergencyDoc209]

@Geopost_news Any chance you could get in touch with me?

[Robert James @EmergencyDoc209]

@Geopost_news Package delivered to the wrong house, currently empty, so I can’t get it. Annoying but mistakes happen. Tried 2 speak 2 your “customer service” team: 1 too busy with her kids 2 talk, 2 online ended the chat rather than answer my polite questions. Is this acceptable?

[Robert James @EmergencyDoc209]

@Geopost_news DPD is the local business. I’d rather keep our conversation in the open.

[Robert James @EmergencyDoc209]

@DPDCare Package delivered to a the wrong house, currently empty, so I can’t get it. Annoying but mistakes happen. Tried 2 speak 2 your “customer service” team: 1 too busy with her kids 2 talk, 2 online ended the chat rather than answer my polite questions. Is this acceptable?

[Robert James @EmergencyDoc209]

@MaxMarsden83 @nigeltai Congrats Max. That’s great news!!

[Robert James @EmergencyDoc209]

@DrNeilSpencer @DerriFOAM @DefProfEM @richardbody @EMManchester Thanks mate. Good to hear from you.

[Robert James @EmergencyDoc209]

No one records mortality statistics for patients in EDs in the UK, apart from us!
Cause of death in the ED of a major trauma centre in the UK | Emergency Medicine Journal ⁦@DefProfEM⁩ ⁦@DerriFOAM⁩ ⁦@richardbody⁩ ⁦@EMManchester⁩ https://t.co/j3V09tVHvN

[Robert James @EmergencyDoc209]

@hantrebilcock @RCEMLearning @RCEMpresident @RCEM_VP @EmergencyMedBMJ @OxfordEmergeMed @EMROxResearch @RCollEM

[Robert James @EmergencyDoc209]

No one records mortality statistics for patients in EDs in the UK, apart from us!
Cause of death in the ED of a major trauma centre in the UK | Emergency Medicine Journal ⁦@DefProfEM⁩ ⁦@DerriFOAM⁩ ⁦@richardbody⁩ ⁦@EMManchester⁩ https://t.co/j3V09tVHvN

[Caroline Leech @LeechCaroline]

*NEW* NHS Major Incident Triage Tool (MITT) to be used by all NHS responders

Ten Second Triage tool (TST) to be used by anyone providing care to casualties prior to the arrival of the NHS clinical response

Read more at https://t.co/amHhwnuESP

[Robert James @EmergencyDoc209]

@ross_moy Actually just done a bit of reading about 80s music - not New Romantics!

[Robert James @EmergencyDoc209]

@ross_moy New Romantics??
That’s not a particularly significant achievement 😂😂