RAF EM/PHEM Consultant. Interests: acutely sick patients, cricket, squash and rugby. Newly obsessed with tennis - probably too late for a career change. 😥
@VodafoneUK After spending the equivalent of 1.5 days disconnecting from my mis-sold and non-functioning broadband I am a little disappointed to be offered £30 as a goodwill gesture… I’ll stay away from your poor products and egregiously bad customer “service” in future!
Pleased that our article about English EDs’ ability to respond to a major incident has been published in @EmergencyMedBMJ. Concerned that only 15.5% of ED self-report as prepared to respond, however. https://t.co/vNdhGPhDc5 @Triagemonkey@RCollEM@RCEMpresident@DefProfEM
@Deliveroo after receiving cold, inedible food you wouldn’t refund my premium delivery fee. Warm food should be part of routine delivery, let alone premium delivery.
I think it’s important everyone knows that premium delivery is an empty promise. I won’t be using you again.
As the NATO summit gets underway in Washington DC, the Chair of NATO COMEDS, Major General Tim Hodgetts, opens the Defence Medical Services' Non-Compressible Haemorrhage Symposium in London.
As far as we've come, we need a revolution in trauma care if we are to survive what's to come. (My words)
@we_are_sungod@williamsf1 Do you respond to their customer services enquiries in a reasonable time scale. I’ve tried four different modalities to contact you and no response for over a week…… Totally unacceptable!
@we_are_sungod I have tried to contact you by e-Mail, customer services bot & insta. You’ve not responded. I have a problem with an order, not of my making. You are failing to demonstrate any vestige of decent customer service. Please contact me so we can resolve the problem.
@Geopost_news Package delivered to the wrong house, currently empty, so I can’t get it. Annoying but mistakes happen. Tried 2 speak 2 your “customer service” team: 1 too busy with her kids 2 talk, 2 online ended the chat rather than answer my polite questions. Is this acceptable?
@DPDCare Package delivered to a the wrong house, currently empty, so I can’t get it. Annoying but mistakes happen. Tried 2 speak 2 your “customer service” team: 1 too busy with her kids 2 talk, 2 online ended the chat rather than answer my polite questions. Is this acceptable?
No one records mortality statistics for patients in EDs in the UK, apart from us!
Cause of death in the ED of a major trauma centre in the UK | Emergency Medicine Journal @DefProfEM @DerriFOAM @richardbody @EMManchester https://t.co/j3V09tVHvN
No one records mortality statistics for patients in EDs in the UK, apart from us!
Cause of death in the ED of a major trauma centre in the UK | Emergency Medicine Journal @DefProfEM @DerriFOAM @richardbody @EMManchester https://t.co/j3V09tVHvN
*NEW* NHS Major Incident Triage Tool (MITT) to be used by all NHS responders
Ten Second Triage tool (TST) to be used by anyone providing care to casualties prior to the arrival of the NHS clinical response
Read more at https://t.co/amHhwnuESP