Fiona Webborn

feed me please

[Fiona Webborn @FionaWebborn]

@UNIQLO_UK I’ve been gifted something for Christmas and have been given a gift receipt for it. I need to exchange for a larger size but have been told the larger size is only available online. We do not have the original receipt, only the gift receipt. How do I exchange my item?

[Fiona Webborn @FionaWebborn]

@nextofficial I need to cancel an order which is a store collection - only ordered it an hour ago. How do I do this?

[Fiona Webborn @FionaWebborn]

@scribblercards have you guys got an issue with payments at the moment? It just stays on ‘processing’ but never goes through?

[Fiona Webborn @FionaWebborn]

@monzo please help. I’ve tried calling, emailing and have been on the live chat every day this week - no one is responding or helping me. Please can someone get in touch to help me out??

[Fiona Webborn @FionaWebborn]

@TfL your staff at Oxford Street station are amazing. Thank you to your staff members Hannah (with the pink hair) and Obi for helping me and sitting with me after I collapsed and couldn’t breathe ❤️ they were incredible and I’m so grateful for them!

[Fiona Webborn @FionaWebborn]

@Mikkb123 We already have… 4 times. But the reality is that for a lot of people this puts the rest of their life plans on hold. Not to mention the fact that because there are already 18 months worth of rearranged weddings on top of normal business there isn’t the availability…

[Fiona Webborn @FionaWebborn]

and we all know that’s just going to end with a ‘we don’t know what happened’. Because there’s no way to find out who actually took my parcel. So now I’m out of pocket for hundreds of £ and have no birthday gift for my fiancé. Cheers @curryspcworld @RoyalMail

[Fiona Webborn @FionaWebborn]

@curryspcworld @RoyalMailHelp absolutely appalled at your service. My item is stolen in transit and I’m delivered an empty bag that has been ripped open and now I’m told I have to wait 2 WEEKS for an investigation to take place..

[Fiona Webborn @FionaWebborn]

@Hermesparcels how do I speak to a human at Hermes?

[Fiona Webborn @FionaWebborn]

@shoreusable hi I was wondering if you could help me regarding an order I received?

[Fiona Webborn @FionaWebborn]

@TeamKnowhowUK my order has not arrived and it was guaranteed to be here yesterday at the latest - dispatched on the 7th December and tracking has not updated since!! PLEASE HELP

[Fiona Webborn @FionaWebborn]

@sticksnsushi_UK @Deliveroo Come on @Deliveroo help a girl out 🙏🏼 desperate times and all that...

[Fiona Webborn @FionaWebborn]

@sticksnsushi_UK @Deliveroo Please extend your delivery area for your Kings Road outlet *ever* so slightly. My friend who lives in SW11 can get it but I can't and it's only an extra 2 mins on the bike and 3 mins in a car (according to google maps).. can you tell i'm desperate?!

[Fiona Webborn @FionaWebborn]

Is this true?! I’ve been wondering why it suddenly stopped working on my virgin app! Absolutely gutted and would also love to know why @hayuhelps @hayu_uk

[🤪MissLisa😍 @Lisalivesey5]

@hayuhelps Yh u just said u were leaving I already know that I would like to know why

[Fiona Webborn @FionaWebborn]

@PrettyLavishUK hi, I have an order I need to return to you but now the UK is in a lockdown im not sure how to get it back to you? Any ideas on what I can do would be great - thank you ! :)

[Fiona Webborn @FionaWebborn]

@NastyGalHelp hi, I have an order I need to return but now the UK is in lockdown im not sure how to get this back to you? Any ideas of what I can do? Thanks :)

[Fiona Webborn @FionaWebborn]

Ched is Moto Moto out of costume #amiwrongthough #loveisland

[Fiona Webborn @FionaWebborn]

@ASOS_HeretoHelp appalling customer service - once again, another order made that is nowhere to be seen. Once again told to wait 48hr more despite it being next day delivery due today. Once again without gifts and without my money..... do better Asos!!

[Fiona Webborn @FionaWebborn]

Before you would refund me. Was confirmed that it had been returned to you and now waiting for a refund. Was told to wait until the 9th January (you received it back on the 30th Dec) - 9th is here, no email, no refund, no items. What is going on?!

[Fiona Webborn @FionaWebborn]

@ASOS_HeretoHelp this is getting ridiculous now. Ordered 9th of December - items were lost by DPD, had to wait over a week for them to investigate this. Then waited longer for them to re-send order - this also was not delivered. Again, had to wait for that to be returned to you