We build human-centered technology that protects privacy and autonomy, simplifies the flow of life and work, and keeps people, families, and teams in control.
We are deeply sorry for the disruption this incident has caused our customers and partners. We know the trust they place in our services and take that responsibility extremely seriously. We are seeing broad recovery and stability across our services.
This was a technical issue not related to cyber or AI / agents. The incident was introduced by an issue during an earlier network capacity upgrade that surfaced following a recent network change. We have addressed the underlying issue and continue to restore service to remaining customers and regions.
Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration.
We will provide a full post-incident report once our review is complete.
FELLOWSHIP‼️: @a16z launched a program for the people rebuilding how companies actually run on AI.
The a16z Ops Engineering Fellowship, 6 weeks, starting October 2026.
What you get:
- network of AI-native operators
- SF dinner series
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Founding fellows and leaders you'll meet include operators from @tryramp, @DecagonAI, @every, @stripe, and Floodgate's @annimaniac.
Who they want: internal AI leads, chiefs of staff, platform leads, or engineers.
Flexible time commitment.
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