@nordstromrack Matt. The std. corp. reply is why I have shopped at Nordstrom for years. It was always different. A simple associate would read my reply, been horrified and addressed the situation. Rack will be on a junk pile in short order. I’ll take this up with the Mgr. at my Nordstrom .
@nordstromrack is a joke! @nordstrom should be embarrassed! Ordered 2 pairs of shoes a week ago. One pair arrived in 4 days and the other pair apparently isn’t arriving til next week. Chatted with bot and live agent who “hung up” on me. @amazon much?