Customer Support

[Customer Support @Johnsoncithxui]

Hello 👋, we're extremely sorry about this experience with us. Kindly give us a follow back,we would like to respond. Thank you.-Cs

[Steven @Stevenorient]

@premierinn how do I get refund if I change date of stay and new date is cheaper?

[Steven @Stevenorient]

@premierinn how do I get refund if I change date of stay and new date is cheaper?

[Customer Support @Johnsoncithxui]

@ we're extremely sorry about this experience with us. Kindly give us a follow back,we would like to respond. Thank you.-CJ

[Nate Ground Hopper ⚽️🏟️ 221 @GreenArrows66]

@premierinn Staff speaking bad about me before I’m even through the door. Wouldn’t even help me get through the door. 😪😪😪😪

[Customer Support @Johnsoncithxui]

@katylou0210
we're extremely sorry about this experience with us. Kindly give us a follow back,we would like to respond. Thank you.-CG

[katylou @katylou0210]

@premierinn the breakfast at your hotel in Glastonbury was so bad that my 6 year old has asked us not to talk about it ever again 🤣

[katylou @katylou0210]

@premierinn the breakfast at your hotel in Glastonbury was so bad that my 6 year old has asked us not to talk about it ever again 🤣

[Customer Support @Johnsoncithxui]

@_beaconsandwich
Thank you for bringing this to our attention,I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.

[Kristian Roberts @_beaconsandwich]

Just been charged £7 for Wi-Fi at @premierinn even though their website says £5

https://t.co/dRxCckmPjH

[Kristian Roberts @_beaconsandwich]

Just been charged £7 for Wi-Fi at @premierinn even though their website says £5

https://t.co/dRxCckmPjH

[Customer Support @Johnsoncithxui]

@mackinajava @mackinajava
Hi, we're sorry to hear about this. Please send us a DM with your booking reference, the hotel name, and the email address used for your booking, and we'll look into this for you.^GP

[Customer Support @Johnsoncithxui]

@mackinajava
Hello! @mackinajava ,Thank you for bringing this to our attention, My name is Christopher I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly. ^Christopher

[FPL Puffin ¯\_(ツ)_/¯ 🇪🇺🍿 @mackinajava]

Hi @premierinn I booked a room with breakfast included, but the location has informed me that they no longer offers it and they are refusing to cancel and refund. Could someone please DM me to help with this? Thanks!

[FPL Puffin ¯\_(ツ)_/¯ 🇪🇺🍿 @mackinajava]

Hi @premierinn I booked a room with breakfast included, but the location has informed me that they no longer offers it and they are refusing to cancel and refund. Could someone please DM me to help with this? Thanks!

[Customer Support @Johnsoncithxui]

Thank you for bringing this to our attention, My name is Deborah I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.

[Paul Johnson @PaulJohnson65]

@premierinn or @TfL Elizabeth Line - who can tell?!

[Customer Support @Johnsoncithxui]

Thank you for bringing this to our attention, My name is Matthew I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.

[This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 @Carl_E88]

@premierinn 3 fans in not aircon: especially when the aircon vent is there and available but non functional.

[Customer Support @Johnsoncithxui]

@riggsysoprano Thank you for bringing this to our attention, I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly.

[Melissa Riggs @riggsysoprano]

@premierinn we’d like to raise a complaint about a recent stay. Can you please provide an e mail address?

[Customer Support @Johnsoncithxui]

Hello 👋,@riggsysoprano ,we're extremely sorry about this experience with us. Kindly give us a follow back,we would like to respond. Thank you. -Alexander

[Melissa Riggs @riggsysoprano]

@premierinn we’d like to raise a complaint about a recent stay. Can you please provide an e mail address?

[Melissa Riggs @riggsysoprano]

@premierinn we’d like to raise a complaint about a recent stay. Can you please provide an e mail address?

[Customer Support @Johnsoncithxui]

@kkjones77
Thank you for bringing this to our attention, My name is Christopher I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly..

[Kate Shenton @kkjones77]

@premierinn how can I speak to someone at the Premier Inn Westferry (Canary Wharf) the phone number constantly rings out. Any suggestions?

[Kate Shenton @kkjones77]

@premierinn how can I speak to someone at the Premier Inn Westferry (Canary Wharf) the phone number constantly rings out. Any suggestions?

[Customer Support @Johnsoncithxui]

@emmacharge2
Thank you for bringing this to our attention, My name is Christopher I'll be happy to assist Please follow us back so we can send you a direct message and assist you promptly. -Christopher

[Emma Charge @emmacharge2]

@premierinn when will I expect to get a refund for the early check in that wasn't available after my recent stay on 11th July?

[Emma Charge @emmacharge2]

@premierinn when will I expect to get a refund for the early check in that wasn't available after my recent stay on 11th July?

[Customer Support @Johnsoncithxui]

I've sent you a DM Kindly Check Out

[comiskeyscience @Comiskeyscience]

@Johnsoncithxui BIO7635638 is the booking