Melanie gilson

[Melanie gilson @MelgilsonGilson]

@British_Airways Is there no way of just one person dealing with my case number so that when I reply to an email it is picked up by the same person, instead of going back in to the system and waiting another 5 weeks for a response?

[Melanie gilson @MelgilsonGilson]

@British_Airways why is it that it takes 5 weeks to respond to complaint emails? Why am I not entitled to the same amount of compensation as the couple I travelled with when we had the same disruption? All I want are replies to my emails! I already have a complaint ref number

[Melanie gilson @MelgilsonGilson]

@O2 been cut off twice already. Asked to speak to complaints but put through to customer service! 9 days and still no numbers transferred from o2 to o2. Why????????????

[Melanie gilson @MelgilsonGilson]

@O2 disgusting service for transfer ownership and number migration, told it takes 24hrs but on day 8! Even your complaints dept palmed me off. @AffordableMob stop selling o2 sims if it is this hard!

[Melanie gilson @MelgilsonGilson]

@O2 please tell me why I am on day 8 to transfer ownership & internal number migration when repeatedly told it takes 24hrs 🤬🤬🤬 even the o2 complaints department palmed me off!!! Service is a disgrace. The joke being both sims are with @o2

[Melanie gilson @MelgilsonGilson]

@O2 Had at least 10 codes to log in and still keeps throwing me back out!! How am I supposed to log in?

[Melanie gilson @MelgilsonGilson]

@Ricardinio @rickygervais There is a message on London Palladium site now saying it is postponed. Only saw it myself today and have not had any confirmation from ticketmaster.

[Melanie gilson @MelgilsonGilson]

@charlie_delaney @NickFromMalvern @rickygervais Thank you for this, I have been trying to get confirmation for weeks. Gutted I can’t go but will enjoy it when it does eventually take place.

[Melanie gilson @MelgilsonGilson]

@TicketmasterCS There is only a week to go so am I to assume it is still on then? I realise times are hard but just want to know one way or the other as I need to make plans. Thanks

[Melanie gilson @MelgilsonGilson]

Can anyone tell me @LondonPalladium @TicketmasterCS @rickygervais if the Supernature show is taking place on 8th October please? @TicketmasterCS I have checked the website and it says nothing. Thanks

[Melanie gilson @MelgilsonGilson]

@TMFanSupport @TicketmasterCS Thanks, will do.

[Melanie gilson @MelgilsonGilson]

@LondonPalladium @Ticketmaster any update on @rickygervais Supernature for 8th October? Due to attend but assume postponed, but not been confirmed and need to arrange travel.

[Melanie gilson @MelgilsonGilson]

@TicketmasterCS any update on Ricky Gervais Supernature for 8th October? Due to attend but assume postponed, but not been confirmed and need to arrange travel and accommodation. just need to know if postponed, don’t need confirmation of new date yet. Thanks

[Melanie gilson @MelgilsonGilson]

Disgusting customer service, will definitely not use them again. Try doing a chargeback from card or bank?! 🤦🏼‍♀️

[Gilson @dave_gilson]

Day 5 of non response from @Uber_Support @UberEats @Uber

[Melanie gilson @MelgilsonGilson]

Can’t believe they can take your money, not deliver your food and then totally ignore your request for a refund!

[Gilson @dave_gilson]

Day 4 of non from response from @Uber_Support @UberEats @Uber

[Gilson @dave_gilson]

Hi @easyJet wrote to you requesting a refund. Appreciate there are delays, but now received saying voucher is now available. This option was rejected in the email sent. Confused now as to what is happening. Please advise

[Melanie gilson @MelgilsonGilson]

Hi @EurostarUK , I’m due to travel to Belgium at Easter. In light of travel restrictions can I get a refund please?

[Melanie gilson @MelgilsonGilson]

They ruined my sons return home after being away for a year. I bought the tickets for them thinking @qatarairways were reputable, how wrong I was. Sounds like you had terrible experience also Mark!

[Melanie gilson @MelgilsonGilson]

I have been messaging you about this for weeks and each time you keep saying you are not providing any compensation so why do I need to private message you with the reference number? I have done that 3 times at least already with no satisfactory outcome.

[Qatar Airways Support @qrsupport]

@MelgilsonGilson It is only understandable that you are frustrated over the disruption of your itinerary, and we’re truly sorry about that. Customer Care evaluates claims based on existing standards. For us to check the status of your complaint, please DM us your reference number. Thank you. https://t.co/aVMIpX2McF

[Melanie gilson @MelgilsonGilson]

Will never use @qatarairways ever again. No customer goodwill following a 7+ hour delay and re route to another airport! Will use an EU airline in future to ensure in situation such as this you could at least get some compensation! No offer of goodwill or explanation.