Gilson

[Gilson @dave_gilson]

@GWRHelp I have a ticket for Cardiff to London at 9:50 today, but it has been cancelled. What are my options for travel please?

[Melanie gilson @MelgilsonGilson]

@O2 please tell me why I am on day 8 to transfer ownership & internal number migration when repeatedly told it takes 24hrs 🤬🤬🤬 even the o2 complaints department palmed me off!!! Service is a disgrace. The joke being both sims are with @o2

[Gilson @dave_gilson]

@British_Airways Bags received - credit where credit is due. Good service on recovery

[Gilson @dave_gilson]

@British_Airways What can I buy locally to replace items that are in May bag, still at Heathrow? Clothes, Toiletries - just get receipts okay?

[Gilson @dave_gilson]

@British_Airways Thank you Imogen. Appreciate your help

[Gilson @dave_gilson]

I should add, I was on the Faro flight, in Business Class. Poor service 😕

[Gilson @dave_gilson]

@British_Airways Did bags for Faro at 15:15 get put on plane? Would seem not?

[Gilson @dave_gilson]

@bppulseuk Still no email. What email address was used?

[Gilson @dave_gilson]

@bppulseuk wondering when I might get someone to fix my broken home unit? Replied to email Tuesday, no further reply. This after waiting over a week for that response

[Gilson @dave_gilson]

@bppulseuk Any update. Still no receipt of a confirmation email from the scheduling team

[Gilson @dave_gilson]

@bppulseuk Many thanks

[Gilson @dave_gilson]

@bppulseuk I’ve not yet had the email confirmation I’m afraid. Keeping fingers crossed

[Gilson @dave_gilson]

@bppulseuk Still no response from scheduling team 😕

[Gilson @dave_gilson]

@bppulseuk 5 working days, just to book an appointment seems so long. Especially as had no response for over a week from when I made the first phone call

[Gilson @dave_gilson]

@bppulseuk Since reaching out here I have had emails: H486570 - HC faulty - APP ID> UK220117019407

Awaiting booking team to confirm when they’ll be attending to fix the unit

[Gilson @dave_gilson]

@mthreadgold1 How did you get down there? Make use of the bus pass you are now entitled to?

[Gilson @dave_gilson]

@British_Airways Baggage Hall announcement for bags from flight BA108 says delay of 90 minutes. But 90 minutes from when? Disembarked from plane at about 5:45pm

[Gilson @dave_gilson]

@mthreadgold1 I’ll be your pundit

[Gilson @dave_gilson]

@mthreadgold1 We’re still here