@ZARA_Care I am on the online chat with Monika about an issue and she is just not bothering to respond? What do I have to do to speak to someone? Why do your online chat agents just ignore customers?! This always happens!
@IKEAUKSupport I was promised a voucher for £30 due to all the issues I’ve had recently and what a surprise it STILL hasn’t been emailed to me? How many times do I have to call up? All I want to do is place my order before items go out of stock AGAIN! Can someone please reply!
@IKEAUKSupport@IKEAUK speaking to a very patronising agent at the moment who is telling me I can’t escalate my complaint and a manager WON’T speak to me. Didn’t expect this of IKEA. Promised one thing regarding placing an order then back tracked. Awful and upsetting.
@supperted07@DFS@DFSCare I’m still getting nowhere, calls, DMs, emails I’ve never known anything like it! Apparently I have to wait a month for a ‘service’ visit so I’m still stuck with a sofa I can’t use over Xmas! Thanks @DFSCare absolutely shocking!
@supperted07@DFS@DFSCare Yep I’ve called 3 times, written to head office and been told countless lies on DMs. I was supposed to have heard from a manager by today but am being ignored. So I will document everything given DFS are now refusing to refund my money! I advise you do the same. @dfs anything??
@supperted07@DFS Same thing has happened to me now some DFS person on DMs is telling me because the sofa is handmade (not even custom made) I’m not entitled to a refund? Aren’t all sofas handmade?! Plus it’s faulty! I don’t know who works at DFS but they clearly don’t know our consumer rights!
@DFS I need a manager to call me about my sofa. Been promised a call, but looking at tweets it doesn’t look promising. I need this sorting asap rather than chasing and chasing. Can I be contacted without delay please!
@harrow_council I have tried to contact you several times can you pleas respond as it’s is extremely urgent? No one directly at the council is responding either @BobBlackman
@GWRHelp Also our train getting into Par is delayed which means we miss our connecting train at 16:12 to Newquay and the next one doesn’t seem to be for another 4 hours. What are we supposed to do?